Manager, Strategic Account Manager Not Remote (eCommerce/Marketplace Experience Required)

Who we are

We are a customerfocused team dedicated to helping sellers and suppliers grow on Walmart Marketplace by providing goods to our customers at the best possible prices. We work within our given books of businesses to cultivate a dedicated cohort of invested sellers through intermittent meetings relationship building and strategic plans.

What you will do

As a Strategic Account Manager you will be responsible for growing the most critical accounts in Walmarts Marketplace business. Youll partner with senior executives and leaders in these accounts to build their business on the Marketplace through strategic account planning performance analysis inventory insights exclusive deals events and new product launches. If being in the front seat of driving a business is exciting this is the role for you!

By applying to this role you could have a chance to work in one of the following areas

• Apparel: Menswear Womens Apparel Kids Shoes Infants Intimates Accessories & Jewelry

• Home: Cook & Dine Furniture Home Dcor Home Management Bed & Bath Arts & Crafts

• Food Consumables Health and Wellness (FCHW): Food Baby Pets Household Paper Household Chemicals and Over The Counter (OTC)

• Entertainment Toys & Seasonal (ETS): Toys Seasonal Computing Wireless Video Games (Consoles & Games) Media (Books & Music) Cameras & Photo TV Audio & Connectivity (Smart Home & Networking)

• Hardlines: Sporting Goods Stationery Outdoor Automotive Hardware DIY Patio & Garden Horticulture.

Youll sweep us off our feet if:

• Youre seller obsessed and relationship driven.
• Youre a visionary always looking for ways to distinguish from the competition.
• You thrive in constantly evolving fastpaced dynamic environments.
• Youre resultsoriented with a proven track record of leadership and taking ownership to produce exceptional results.
• You build trust quickly and lead by influence with the ability to translate to varied audiences.
• You believe in and prioritize the collective success of the team and are quick to jump in help mentor and coach your fellow team members.
• You are creative and resilient always looking for new ways to approach problems and drive business performance.
• You enjoy the learning journey and like working with your manager and partners to continue to add to your tool box.

Youll make an impact by: 

• Managing strategic accounts: Serve as a strategic consultant/account manager accountable for driving business growth across a portfolio of strategic sellers. Develop strategies with sellers to expand selection improve offer quality and drive operational improvements across their business.
• Overseeing business performance: Lead annual and quarterly business planning and performance tracking for strategic sellers. Conduct deep dive analysis on issues effecting seller business performance and implement corrective actions. Drive performance against P&L levers including gross merchandise value (GMV) and contribution profit.
• Being a trusted advisor: Develop strong and trusting relationships with partners. Serve as the account quarterback working across the organization to solve issues address pain points and implement growth initiatives. Employ a one team approach to accomplish the goals of the business and drive negotiations from a winwin perspective that establishes credibility and trust with our partners and delivers consistently improved performance.  
• Optimizing offer quality: Work directly with sellers to optimize their listings including PDP content ratings and reviews ship speed and price competitiveness to maximize search optimization and discoverability across the platform.
• Driving adoption of seller services: Teach sellers how to be more successful across the Walmart platform and maximize awareness and adoption of seller growth initiatives including Walmart Fulfilment Services (WFS) Walmart Connect and more.
• Developing strategic marketing plans:  Develop seller marketing plans including events site placements and promotions that drive incremental traffic and GMV.
• Working crossfunctionally: Collaborate with Product Management Strategy Operations Site and Marketing to deliver bestinclass customer and seller experiences.
• Autonomous Work: Will be responsible for management of the above and action with limited manager oversight.

Qualifications :

Minimum qualifications:

• 3 years of experience in ecommerce.
• 3 years of experience working with sellers/ suppliers/vendors etc.
• 3 years of experience in merchandising/ category management
• 3 years of experience in Business Management Marketing OmniChannel Merchandising Marketplace or a related area OR Bachelors degree in Business or a related field

• Proficiency in MS Office with a focus on Excel
• Strategic mindset and ability to prioritize tasks
• Detailoriented with a bias for action and a collaborative team player
• Resultsdriven with a proactive approach to problemsolving and goal achievement
• Excellent communication skills including the ability to deliver presentations to peers leadership and internal and external stakeholders
• Digital literacy and analytics skills
• Strong business acumen
• Support the development of executivelevel presentations and perspectives

Preferred Qualifications:

• 5 years experience in Business Management Marketing OmniChannel Merchandising or a related area. ECommerce experience preferred.
• Strong organizational skills including prioritizing scheduling time management and meeting deadlines.
• Strong negotiation and interpersonal skills.
• Detail and resultsoriented with sense of urgency.

Additional Information :

At Walmart we offer competitive pay as well as performancebased bonus awards and other great benefits for a happier mind body and wallet. Health benefits include medical vision and dental coverage. Financial benefits include 401(k) stock purchase and companypaid life insurance. Paid time off benefits include PTO (including sick leave) parental leave family care leave bereavement jury duty and voting. Other benefits include shortterm and longterm disability company discounts Military Leave Pay adoption and surrogacy expense reimbursement and more.

You will also receive PTO and/or PPTO that can be used for vacation sick leave holidays or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws where applicable.

For information about PTO see Better U is a Walmartpaid education benefit program for fulltime and parttime associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees including English Language Learning and shortform certificates. Tuition books and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to the specific plan or program terms.

For information about benefits and eligibility see .