Compliance and Risk Specialist
Compliance and Risk Specialist
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1 Vacancy
Job Description
Primary Details
Time Type: Full timeWorker Type: EmployeePlease see more information about QBE careers here Careers
Location: Parramatta & Sydney CBD
12 Month Fixed Term Contract
The opportunity
A rare and exciting opportunity to join the Claims Risk and Compliance Team as a Compliance Specialist for a 12month Fixed Term Contract.
Reporting to Kate Peterson Head of QA Claims Compliance & Risk you are a passionate individual who is looking for an opportunity to put your own stamp on things play a key role in Claims vision and strategic ambitions for continuous improvement in compliance and risk management and support our Claims operations to deliver superior customer service.
Your new role
The duties of this role involve (and are not limited to):
Working closely with the Head of QA Compliance and Risk to implement and continuously improve the compliance and risk framework across Claims
Providing guidance and support to the operational claims teams to assist them to meet their compliance and risk management obligations
Providing active coaching monitoring and followup of Claims Compliance and Risk Committee representatives to ensure that agreed actions of the Compliance and Risk Committee are implemented and where applicable embedded within the Claims teams
Collaborating with the Claims Business Intelligence team to develop and refine Power BI dashboards to support the reporting of key compliance and risk metrics
Monitoring reporting and conducting analysis on compliance and risk activities e.g. Issue and Incident management Privacy breaches Root cause analysis etc. to provide insights and recommendations for business performance uplift
Maintaining awareness of the regulatory environment and changing compliance obligations and providing training and advice to the Claims teams accordingly
Supporting the claims teams to manage risks issues incidents and controls in Insight through being an Insight champion and providing timely coaching and advice accordingly
Assisting in the development and roll out of compliance programs to ensure regulatory timeframes for implementation are met
Supporting the business with Delivered Risk Assessments Privacy Impact Assessments GenAI Assessments managing DLP incidents etc
Supporting the Head of QA Compliance and Risk to conduct the annual RCSA and Compliance Plan refresh processes across Claims and to provide reporting around Claims Thematics
Coordinating or providing timely Claims responses as required e.g. PwC audit requests for Claims compliance and risk data
Identifying and implementing opportunities to enhance controls and procedures including across regulatory requirements contractual obligations and best practices
Documenting compliance and risk processes and procedures including periodically updating the Claims manual Claims GST Manual and Performance and Governance owned Best Practice Guides
About you
Broad understanding and experience of the insurance industry including: Claims compliance and risk management
Extensive experience in implementing compliance and risk frameworks alongside experience in monitoring reporting and conducting analysis on and compliance and risk activities.
Proven ability to influence and drive employee and stakeholder engagement and action.
Strong coaching and mentoring experience.
Experience in facilitating change and training initiatives through project management approaches.
Experience in documenting policies and procedures and implementing document management frameworks.
Strong communication and presentation skills with the ability to influence senior leaders and stakeholders.
About QBE
We can never really predict whats around the corner but at QBE were asking the right questions to enable a more resilient future helping those around us build strength and embrace change to their an international insurer thats building momentum towards realising our vision of becoming the most consistent and innovative risk partner.
And our people will be at the centre of our success. Were proud to work together and encourage each other enable resilience for our customers our environment our economies and our communities. With more than more than 13000 people working across 27 countries were big enough to make a real impact but small enough to provide a friendly workplace where people are downtoearth passionate and kind.
We believe this is our moment what if it was yours too Your career at QBE lets make it happen!
Benefits
We offer a range of benefits to help provide holistic support for your work life whatever your circumstances. As a QBE employee you will have access to and benefit from:
Hybrid Working a mix of working from home and in the office to enhance your work/life balance
Our Thriving at our Best wellbeing program including free holistic wellbeing coaching nutritional confidential counselling financial and legal advice
The ability to maximise retirement savings through voluntary super contributions and company matching
Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
Additional leave and support through QBEs Family Domestic Violence First Responder Network
Discounts on insurance products car hire hotels goods and services including benefits through our various sports and arts sponsorship partners
Rewards & Recognition
We value our employees experience with us and are proud to have been recognised for the following awards:
2021 LinkedIn Top Employer & HRD Employer of Choice
2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
Platinum employer on the Australian Workplace Equality Index (AWEI) the definitive national benchmark on LGBTQI workplace inclusion
Ranked 3rd place in the AAGE Top Graduate Employers 2023 for medium sized program as voted by graduates
Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
Family First accredited employer since 2021
APPLY NOW and lets make it happen!
Click APPLY to submit your application. Successful applicants will need to complete work rights police and credit checks through our online provider as a condition of employment.
QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements alternative work arrangements or you would like to connect with one of our networks please contact us at
Skills:
Commercial Acumen Commercial Insurance Communication Compliance Programs Critical Thinking Customer Value Management Decision Making Evidence Collection Financial Products Intentional collaboration Managing performance Persuasion Research Analysis Risk Management Stakeholder ManagementApplication Close Date: 01/05/2025 11:59 PMHow to Apply:
To submit your application click Apply and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
