Vendor Project Manager
Vendor Project Manager
Posted on :
19-04-2025
Employer Active
1 Vacancy
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Job Description
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Job Responsibilities:
The Vendor Project Manager provides leadership to Welocalize employees (for example localization QA testers/reviewers) working onsite on client premises to ensure that projects are executed successfully and in a timely manner. The VPM serves as a liaison between Welocalize and the client to most effectively meet the clients needs and goals.- Work with the client and other project managers to coordinate testing efforts and schedule resources for projects in multiple labs/locations
- Meet with the client to discuss and clarify briefs policies and requests deadlines resource planning and allocation
- Collaborate with project managers testers and producers to keep testing schedules on track
- Establish and maintain reliable internal tracking process to oversee attendance schedules and performance as well as monitor the workload of testers/reviewers in different language groups
- Receive new candidates from recruiters and make decisions to invite them for tryout or present them to the client
- Guide tester/reviewercandidates through tryoutsservingas the primary contact and escort for testers while onsite at client facility
- Manage onboarding procedures for new testers/reviewers
- Provide technical and general linguistic training coaching and guidance to address performance concerns and improve speed and quality of testers/reviewers work
- Compile and maintain training materials and operating guidelines
- Respond to testers/reviewers scheduling requests and other needs or issues
- Gather information and feedback from testers/reviewersabout performance workload management and any workrelated issues
- Actively seek feedback from the client about the teams performance; identifying challenges and inefficiencies in workflow and systems;and discussing areas of improvement
- Work with the client company managers and producers to improve and streamline the localization/reviewing process driving efficiency and effectiveness
- Devise plans of action thatengage multiple stakeholders to achieve desired results
- Schedule team meetings as needed
- Promote teambuilding activities during and after work hours
- Report toWelocalizemanagement about onsite activities team performance client feedback requests and policy changes short and longterm planning
- Report toWelocalizerecruiters about immediate and anticipated language needs upcoming projects and the status of submitted candidates or testers/reviewersin training
- Assist project managers and producers on various tasks
- Ensure the safety and wellbeing ofWelocalizeemployees on client premises (for example during emergency situations)
Additional Job Details:
- Natural leader who easily gains respect from and motivates team members
- Ability to connect easily with colleagues and managers (bothWelocalizeand client) in a very diverse setting
- Ability to communicate effectively with client company managers linguists onsite and offsite project managers and testers across all vendors and language groups
- People management experience
- Excellent command of written and spoken English
- High level of integrity and ability to handle information with discretion discerning when confidentiality is important
- Genuine team player who puts team first
- High level of responsibility ownership and accountability
- Conflict management and mediation skills
- Ability to stay calm under pressure and when facing conflicting demands from various stakeholders
- Ability to address groups of 10100
- Ability to think strategically
- Extreme attention to detail and great organizational skills for managing multiple tasks and project deadlines
- Keen sense of judgment when prioritizing tasks and managing delivery of communications
- Ability to troubleshoot and come up with solutions on the spot in a fastpaced demanding environment
- Experience providing trainings to people individually and in groups in technical and other skills
- Ability to present complex tasks in a simple and clear manner
- 2 years experience in the QA localization or globalization industry
- Bilingual
- Indepth knowledge of OS X iOS iWork iCloud iTunes Windows MS Office
- Bachelors degree in language linguistics HR management or related field or equivalent work experience
Pluses
- Project management experience and/or training
- Multilingual
- Knowledge of basic HTML and Unicode
- Basic computer networking knowledge (setting up IP addresses connecting devices using proxy etc.
- Experience writing and editing QA plans
- Familiarity with photo editing and desktop publishing
- Training in conflict resolution or mediation
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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