Role Overview
We are seeking an experienced Customer & Commercial Strategy Senior Manager for a permanent role at our Helsinki office. You will work in the following areas:
- Growth Strategy: Define future markets and revenue streams.
- Customer Strategy: Identify target customer segments product mix and channels.
- Commercial Excellence: Ensure profitable market entry and new business value.
- Digital Strategy & Products: Explore technological opportunities and develop future digital products.
Key Responsibilities
- Conduct market research customer segmentation and competitive analysis.
- Define strategies to enhance customer engagement loyalty and satisfaction.
- Align customer strategy with business objectives.
- Plan and execute strategies establish measure and follow up on KPI frameworks.
Roles and Responsibilities
- Offering Development: Lead the development of customer & commercial strategy offerings methodologies and points of view.
- Business Development: Build client relationships lead sales teams and respond to bids and proposals.
- Project Delivery: Manage and deliver impactful client projects.
- People Development: Coach and support junior colleagues.
What We Offer
- An ambitious team of management consultants strategists designers and technical experts.
- A flat hierarchy with delegated responsibility and growth opportunities.
- Access to a global network of 460000 professionals in 150 countries.
- Opportunities to work on impactful projects with leading organisations.
- Tailored coaching for career development and growth.
Qualifications :
Requirements
- 7 years of relevant experience (e.g. toptier management consulting corporate strategy).
- Proficiency in strategy work and operating model development with executivelevel decisionmakers.
- Preferred experience in industrial sectors (energy resources manufacturing).
- Experience in offering and gotomarket development and sales.
- Understanding of design thinking and humancentric approaches in business development.
- Strong networking skills and personal impact.
- Resultsoriented proactive entrepreneurial and collaborative mindset.
- Analytical and creative problemsolving skills.
- Masters degree in a relevant field (Business Administration Economics STEM) with excellent academic performance.
- Excellent written and spoken communication skills in Finnish and English; Swedish Norwegian and/or Danish proficiency is a plus.
Additional Information :
Got what it takes
Then wait no more and submit your application to us and we will be in touch. For further information you can contact Customer Portfolio Lead Petrus Lindqvistor on 2nd May 2025 at 16:0017:00. Questions related to the recruitment process should be sent to the recruitment team: .
What impact will you make
Look into our daily life and get to know our expertise on Instagram LinkedIn and TikTok as well as on our website.
We are looking forward to your application!
Choose your impact
Do you want to build your career in the worlds leading professional services organization You will get to work together with over 450 000 colleagues globally and nearly 900 colleagues in Finland within Audit & Assurance Tax & Legal and Consulting services. We all share a passion to help our customers to succeed in their current and future commercial endeavors.
Every day your work will make an impact that matters while you thrive in a dynamic culture of inclusion collaboration and high performance. We do not just aspire to make solutions. We wish to create an impact that makes a positive and crucial difference for the people around us our clients and our society. Deloitte is where youll find unlimited opportunities to succeed and realize your full potential.
Remote Work :
No
Employment Type :
Fulltime