Learning Development Manager
Learning Development Manager
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Job Description
Training Program Management:
Design and deliver effective training programs across all departments (e.g. front office housekeeping F&B etc.
Conduct onboarding programs for new hires to ensure alignment with hotel standards and culture.
Collaborate with department heads to identify training needs and tailor programs accordingly.
Learning Strategy:
Develop and implement a comprehensive learning and development strategy aligned with the hotels goals.
Promote a learning culture that encourages knowledge sharing and continuous improvement.
Performance Development:
Support talent development initiatives such as leadership programs upskilling and crosstraining.
Facilitate performance improvement plans and support career pathing efforts.
Monitoring & Evaluation:
Measure training effectiveness through feedback assessments and performance metrics.
Maintain training records and provide regular reports to HR and senior management.
Compliance & Standards:
Ensure all training aligns with brand standards legal compliance and health and safety requirements.
Keep up to date with hospitality trends and best practices to ensure training content remains relevant.
Qualifications :
Bachelors degree in Human Resources Hospitality Education or a related field.
Minimum 3 years of experience in Learning & Development preferably within the hospitality industry.
Excellent communication presentation and interpersonal skills.
Strong organizational skills and ability to manage multiple projects.
Proficiency in training tools and digital learning platforms is a plus.
Fluency in English
Additional Information :
Customer related experience an asset
Ability to work well under pressure in a fast paced environment
Excellent communication skills and a professional presentation
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
