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You will be updated with latest job alerts via emailLine of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
SAPManagement Level
ManagerJob Description & Summary
A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities achieve operational efficiencies and harness the power of technology.To really stand out and make us fit for the future in a constantly changing world each and every one of us at PwC needs to be a purposeled and valuesdriven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines geographies and career paths and provides transparency on the skills we need as individuals to be successful and progress in our careers now and in the future.
As a Manager youll work as part of a team of problem solvers helping to solve complex business issues from strategy to . PwC Professional skills and responsibilities for this management level include but are not limited to:
Job Summary
At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Every day we are motivated and passionate about making our clients better.
Within our global Managed Services platform we provide Application Evolution Services (formerly Application Managed Services) where we focus more so on the evolution of our clients applications and cloud portfolio. Our focus is to empower our clients to navigate and capture the value of their application portfolio while costeffectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic efficient and costeffective.
As a member of our Application Evolution Services (AES) team we are looking for candidates who thrive working in a highpaced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support enhancement and optimization work as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective but also a relationship perspective.
Minimum Degree Required (BQ) *: BE / B Tech / ME / M Tech / MBA
Required Field(s) of Study (BQ):
Preferred Field(s) of Study:
Minimum Year(s) of Experience (BQ) *: 1016 years of experience
Certification(s) Preferred:
Preferred Knowledge/Skills *: Project Management SAP TPM Functional with S4 Condition contract (CCS) integration
General skill set:
As a Manager youll work as part of a team of problem solvers with extensive consulting and industry experience helping our clients solve their complex business issues from strategy to . Specific responsibilities include but are not limited to:
Proactively assist in the management of a portfolio of clients while reporting to Senior Managers and above.
Be involved in the financial metrics.
Be actively involved in business development activities to help identify and research opportunities on new/existing clients.
Contribute to the development of your own and teams technical acumen.
Use data and insights to inform conclusions and support decisionmaking.
Adherence to SLAs experience in incident management change management and problem management.
Develop new skills and strategies to solve complex technical challenges.
Assist in the management and delivering of large projects.
Train coach and supervise staff to recognize their strengths and encourage them to take ownership of their personal development.
Act to resolve issues which prevent the team working effectively.
Keep up to date with local and national business and economic issues.
Continue to develop internal relationships and the PwC brand.
Build a strong team environment that includes client interactions workstream management and crossteam collaboration.
Actively engage in cross competency work and contribute to COE activities.
Demonstrating project management skills including the ability to manage multiple projects simultaneously while being detail oriented.
Strong Knowledge in:
3 to 6 years of handson experience in Project Management
Be flexible to work in 2nd shift 2 pm IST to 11 pm IST)
Experience in performing project management activities from offshore that includes/ support project initiation cost management communication preparing status quality management/ monitoring resource management risk management etc.
Experience in project management tools such as SAP Solution Management Microsoft Project Planning JIRA etc.
Basic understanding of ITIL key components such as Service value system and the four Dimensions model.
Preferred Skills:
Basic Knowledge in
SAP Trade promotion management configurations Trade fund management Trade Claims Management and TPM BW Integration
Knowledge of Customer business Planning and cycle
Experience in Responsibility area query Profile Integrated Planning profile Group
Experience in CBP plan creation and setup Plan extension Planning Profile Hierarchy Customer planning Hierarchy)
knowledge of CRM master data setup and integration CRM middleware
Experience in Condition contract and settlement (CCS)
ITIL 4 Certification
Having implementation experience in supporting project management activities for multinational large scale SAP support projects is an added advantage
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Business Process Consulting Business Process Improvement Business Process Modeling Business Technology Coaching and Feedback Communication Creativity CRM Software Customer Due Diligence Customer Engagement Customer Liaison Customer Loyalty Customer Management Customer Needs Analysis Customer Relationship Management Customer Satisfaction Customer Segmentation Customer Service Customer Service Management Customer Success Customer Transformation 19 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Up to 20Available for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Manager
Full-Time