The Member Services Coordinator will work directly with the strategic programs team on the support and of the TrackTown USA Kids Club. This position will focus on daytoday and event operations for the Kids Club database management and community engagement.
This position is a fivemonth contracted position spanning midMay through September 2025.
Primary Responsibilities:
This position is primarily responsible for the following duties:
Provide excellent customer service and quality delivery of benefits to members including but not limited to:
Managing membership database in an accurate and timely manner
Mailing welcome packets
Maintaining inperson and virtual participation/attendance records
Collaborating to provide early registration for special events etc.
Direct oversight of the Kids Club onsite presence through
Managing all operations of the Kids Club tent at events
Assisting in the ideation of experiences and implementation of operating plans for the Kids Zone at all TrackTown USA Events
Promoting the Kids Club and recruiting Kids Club members.
Recruit train and manage the volunteers necessary to deliver assigned projects.
Deliver projects that meet the expected results on time and within budget.
Establish communicate and maintain timelines and priorities on assigned projects.
Work all hours assigned including weekends and holidays if necessary.
Additional Responsibilities:
EMPLOYEE will be given additional tasks not previously mentioned which are needed to maintain the success of COMPANY or as directed by the EMPLOYEEs supervisor.
TrackTown USA Inc. is a nonprofit organization committed to setting a standard of excellence in hosting premier track and field events creating a supportive environment for elite athletic performances being a leader in sustainable sport practices and inspiring the next generation of track and field athletes and fans. The organization was responsible for organizing the 2014 IAAF World Junior Championships theand 2023 USATF Outdoor Championships the 2016 IAAF World Indoor Championships in Portland and theand 2024 U.S. Olympic Team TrialsTrack & Field. In partnership with USA Track & Field the organization brought the 2022 World Athletics Championships to the United States for the first time. TrackTown delivers the Wanda Diamond Leagues recurring Prefontaine Classic recognized as one of the worlds best track and field meets.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation age disability gender identity marital or veteran status or any other protected class.
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