Lets Write Africas Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

The Quality Engineering Lead is responsible for the coordination and oversight of testing activities deliverables and engineering approaches across multiple teams. Their primary focus lies in developing improvement plans for our quality engineering team while also making use of key metrics to put together plans for coordinated crossteam improvement.

The ideal candidate for this role has a proven background in people development and has rolled out several large quality initiatives in large organizations before. While their main focus might lie with people and process development they will need to possess a strong technical understanding of test engineering practices and skills at both a manual and automated level.

Key Responsibilities

• Focus on identifying key quality development areas for teams

• Provide visibility and oversight of interteam delivery and manage quality delivery across many different teams.

• Put together plans to address quality improvement and work with teams to deliver these improvements

• Engage with crossfunctional teams to ensure quality throughout the Software Development Life Cycle (SDLC).

• Manage stakeholder communication providing regular updates on QA activities milestones and risks to the respective leadership teams

• Identify key project risks and develop mitigation plans to address them

• Involved in the recruitment line management and development of test engineers

• Requirements: Skills and Experience Required

Skills:

• Experience in managing multiple testing teams across both a frontend and backend level

• Strong understanding of testing engineering principles and processes

• Aiding teams to build observability and datadriven decisionmaking into their delivery

• Helping teams dive deeper into understanding the root cause of quality issues

• Risk analysis assessment and mitigation skills

• Strong mentoring and people management skills

• Crossteam coordination and the ability to manage many different priorities and deliverables engaging with different stakeholders in the process

Personal Skills

• Humility and Patience: Open to failure humble and able to delegate.

• Information/Time Management: Ability to synthesize information and manage time effectively.

• Selfmotivated: Ability to motivate oneself and others.

• Methodical and Analytical: Systematic approach to problemsolving.

• OpenMinded: Willing to accept mistakes and make corrections.

• High Level of Integrity: Ethical and honest in all dealings.

• Interpersonal Skills

• Communication: Effective communication with crossfunctional teams.

• Relationship Building: Establish and maintain good relationships within the firm and industry.

• Emotional Intelligence: Ability to perceive assess and influence emotions.

• Assertiveness: Ability to surface issues and pursue difficult conversations without delay.

• Teamwork: Ability to work well in a team and coordinate tasks effectively

• Experience:

  • 10 years in software testing including at least 5 years in leadership and management roles with experience in talent development and recruitment.

Responsibilities

Quality Assurance Testing

Validate and interpret complex test data to evaluate and recommend the suitability of nonstandard materials or components.

Testing Information Technology (IT) Performance

Design and monitor the quality of website/applications software tests and respond to user emails to monitor diagnose and correct performance issues.

Quality Assurance Testing Design

Specify the design of quality assurance test methods and procedures and manage their development and validation incorporating new technologies and meeting changing organizational customer and/or regulatory requirements.

Quality Management System

Identify analyze and evaluate the effectiveness of current policies and business processes that are in the scope of the quality management system (QMS); contribute to the design of the QMS; provide specialist quality management oversight to the drafting of new policies and procedures and the design of business processes; contribute to the quantification of the costs and business benefits of change.

Leadership and Direction

Communicate the actions needed to implement the functions strategy and business plan within the team; explain the relationship to the broader organizations mission vision and values; motivate people to commit to these and to do extraordinary things to achieve local business goals.

Operational Compliance

Monitor and review performance and behaviors within area of responsibility to identify and resolve noncompliance with the organizations policies and relevant regulatory codes and codes of conduct.

Continuous Improvement

Review existing operations in a major area of work and implement innovation processes to generate new ideas and ensure the required continuous improvement outcomes are delivered.

Budgeting

Develop and/or deliver budget plans with guidance from senior colleagues.

Performance Management

Manage and report on the performance of a substantial diverse team; set appropriate performance objectives for direct reports or project/account team members and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of team/personal objectives.

Organizational Capability Building

Use the organizations formal development framework to identify the teams individual development needs. Plan and implement actions including continuing professional development specified by professional or regulatory institutions to build their professional capabilities. Provide informal training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.

Skills

Competencies

Education

Closing Date

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!