SNAP ET Navigator Human Services Case Manager Bilingual EnglishSpanish Preferred
SNAP ET Navigator Human Services Case Manager Bilingual EnglishSpanish Preferred
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$ 4715 - 6866
1 Vacancy
Job Description
Initial Posting Date:
04/14/2025Application Deadline:
04/28/2025Agency:
Department of Human ServicesSalary Range:
$4715 $6866Position Type:
EmployeePosition Title:
SNAP E&T Navigator (Human Services Case Manager). Bilingual English/Spanish Preferred.Job Description:
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by ourEquity North Starand our vision for a positiveRiSE organizational culturethat advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups women individuals with disabilities veterans LGBTQIA2S community members and others to help us achieve our vision of a diverse and inclusive community.
This position requests duties to be done in both English and Spanish but not required. This position may receive a 5 differential pay based on passing the required language test.
Opportunity awaits! Opportunity awaits! Would you like the opportunity to make a positive impact on Oregonians in need of support and resources Would you enjoy working with a diverse team that collaborates and learns together in service of children families and communities If so wed love to hear from you!
Summary of Duties
As a SNAP E&T Navigator (Human Services Case Manager) you will:
- Work to assist SNAP participants in becoming independent healthy and safe through ongoing coaching collaboration and coordination. Employment and Trainings (E&T) goal is to help individuals to obtain a career pathway that achieves longterm selfsufficiency.
- Work with referrals from SSP staff to connect with Oregonians seeking assistance with employment and training.
- Interview to determine employment goals and the need for E&T services. Jointly develop an E&T employment plan with the participant.
- Conduct needs assessments with the participant to determine strengths barriers and/or other benefits or resources that could assist the participant as they work towards stability and employment. Assist with program referrals as needed.
- Assist participants to connect with programs and resources which may include state agencies community services and resources partners and employers.
- Coordinate and collaborate with service providers and community partners to further relationships and develop resources.
- Issue transportation payments by appropriate method to ensure the individual can reach the E&T contractor for services and return home.
- Maintain ongoing knowledge of the local labor market and resources within the community.
- Development of SNAP E&T outreach materials tracking of E&T services and other date points as determined by the district and E&T central office team.
- Other duties assigned.
Minimum Qualifications
A valid drivers license and acceptable driving record are required for this position.
A bachelors degree in a Behavioral Science Social Science or a closely related field; OR
A bachelors degree in any field AND one year of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging disabilities prevention health cultural competencies inadequate housing); OR
An associate degree in a Behavioral Science Social Science or a closely related field AND two years of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging disabilities prevention health cultural competencies inadequate housing); OR
Three years of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging disabilities prevention health cultural competencies inadequate housing).
Candidates must clearly demonstrate meeting the minimum qualifications (What you need to qualify) in their submitted resume or application. This is best done by submitting a complete (long version) resume and/or application with all work experience including all job duties education and relevant volunteer work.
Essential Attributes
We are looking for candidates with:
- Experience and understanding of community public relations and working with diverse populations and issues.
- Experience with identity cultural and ethnic concerns in working with people of different races and heritage.
- Experience and knowledge of employment services and employment readiness supports including work experience criminal background checks career pathways etc.
- Knowledge of community resources serving the needs of diverse populations including addiction services and the ability to complete referrals in person and by phone.
- Experience with direct client service and engagement in dynamic environments. Including experience with case management facilitating and supporting families with tools and resources and assessing customers strengths.
- Experience coordinating & collaborating with other service providers to develop resources.
Application instructions & requirements
Your work history profile cover letter and resume are the perfect opportunity to highlight your interest in the position and demonstrate your skills lived and/or work experience that shows you are an excellent candidate for the position.
- Please upload a resume or complete the work history profile. Please make sure your application materials resume and job history are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
- Current State of Oregon employees: Apply via your employee Workday account.
- If you are not a current State of Oregon employee view this application instructional video.
- After you submit your application you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.
- The use of outside resources such as Artificial Intelligence software during applicant skill assessments examinations and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
Working Conditions
- Your work will be conducted Remote in the Community and the District.
- Your work schedule will be 8 a.m. 5 p.m. Pacific Time Monday Friday. Occasionally you will need to adjust your schedule based on service need.
- You may interact with a wide range of people including some who have experienced trauma and may exhibit challenges in controlling their emotions.
- Fastpaced position that includes a high volume of individual family and community partner contact.
- Frequent travel is required to support office workloads and occasional meetings with clients and contracted partners. Rarely you may have required overnight travel to attend statewide meetings and trainings.
Background Checks and Requirements
- If selected as a finalist we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
- The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire you will be required to complete the US Department of Homeland Securitys I9 form confirming authorization to work in the United States. ODHS will use EVerify to confirm that you are authorized to work in the United States.
Benefits
- ODHS Employee Resource Group communities that promote shared learning.
- Cost of Living Adjustments.
- Annual salary increases (until you reach the top of the listed salary range).
- Amazing benefits package.
- Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference
Veterans preference:
- Veterans preference information.
- How to submit your Veteran documents for preference. Please do not attach your Veterans preference documentation in the Resume/CV field of your application.
General Information
- This is a permanent fulltime position and is represented by the Service Employees International Union (SEIU).
- This recruitment may be used to fill future vacancies in the same classification.
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA) application questions or jobspecific questions.
Required Experience:
Manager
Employment Type
Full-Time
