Learning Technology Senior Consultant

You have a clear vision of where your career can go. And we have the leadership to help you get there.At CNA we strive to create a culture in which people know they matter and are part of something important ensuring the abilities of all employees are used to their fullest potential.

JOB DESCRIPTION:

Essential Duties and Responsibilities

• Guides the strategic use optimization and governance of CNAs Learning Management System (LMS) to enhance the overall learning experience for CNA employees and partners. Partners with the HR Shared Services (HRSS) Team who have responsibility for executing the administration of the LMS.

• Collaborates with various departments to ensure the LMS and other learning technologies meet the evolving needs of the organization driving continuous improvement in our learning technology infrastructure.

• Stays abreast of learning technology releases enhancements and innovative tools. Liaises with CNAs learning technology vendors and content providers and attends key learning and/or learning technology industry events to understand emerging trends and best practices.

• Partners with CNAs learning technology vendors and CNA colleagues to design solutions that address identified employee learning challenges and opportunities.

• Designs and delivers learning technology training for business learning leaders partnering with HRSS as appropriate.

• Using available data and thought leadership assesses the efficacy of CNAs learning technology strategy and implements changes in strategic direction where appropriate.

• Recommend opportunities to apply new technologies to modernize and standardize the learner experience across the CNA talent development ecosystem. Accordingly partners with the HR Technology Team to develop and execute learning technology roadmaps.

• Partners with Talent Development leaders to design and curate eLearning content to shape learning programs and pathways with creative engaging and effective content.

• Researches external digital learning trends and best practices and acts as an eLearning design expert to key stakeholders.

Skills Knowledge and Abilities

• Strong proficiency in LMS platforms (with specific knowledge of Cornerstone On Demand and Workday) virtual classroom platforms and other learning technologies including experience with system design and configuration implementation and optimization.

• Expertise in eLearning authoring tools such as Articulate Vyond and Murf.

• Knowledge of learner experience design instructional design methods learning and skilling practices training techniques including curriculum design principles adult learning and modern blended learning theory and strategies.

• Knowledge of data privacy and security standards that apply to learning platforms.

• Strong interpersonal communication and presentation skills with the ability to collaborate effectively across all levels of the organization.

• Excellent project management organizing and planning skills and ability to manage multiple and shifting priorities in a fast paced and challenging environment.

• Highly collaborative and comfortable navigating organizational dynamics.

• Ability to exercise independent judgement solve problems and make critical business decisions effectively at times with ambiguous or incomplete information.

Reporting Relationship

Typically Director or above.

Education and Experience

• Bachelors Degree in related field or equivalent with professional designation preferred.

• Typically a minimum of five to eight years of learning & development and learning technology experience.

#LIMR1

#LIHybrid

In certain jurisdictions CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia California Colorado Connecticut Illinois Maryland Massachusetts New York and Washington the national base pay range for this job level is $72000 to $141000 determinations are based on various factors including but not limited to relevant work experience skills certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees and their family members achieve their physical financial emotional and social wellbeing goals. For a detailed look at CNAs benefits please visit.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation please contact.