Sr Program Manager B2B Payments Amazon Business Payments
Sr Program Manager B2B Payments Amazon Business Payments
Posted on :
18-04-2025
Employer Active
1 Vacancy
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Job Description
The B2B Payments team is responsible for creating and operating a worldwide collection of products and services by enabling seamless business payments throughout Amazon. Our mission is to create the most customercentric payment products payment experience and procurement services for business clients that empower any business to engage with Amazon from anywhere and in any way. Building on top of Amazons long history of customer focus and innovation and our drive to think big B2B Payments is addressing a new set of payment needs of business buyers. We reinvent the core parts of the payment experience provide businessoriented payment methods and simplify invoice payment reconciliation processed to serve the needs of businesses.
The B2B Payments Program managers define build launch and deliver on initiatives to continually improve the CX of our customers. Our team members have the autonomy ownership and responsibility to invent and simplify on behalf of our customers to meet their rapidly growing needs. Youll be expected to focus on breaking down complex problems and making quick and thoughtful decisions. Youll be responsible for anticipating bottlenecks making tradeoffs and welcoming an acceptable level of risk to maximize business benefit.
Key job responsibilities
Engage with customer sales and Service partner teams to identify payment process gaps and streamline
Develop and implement mechanisms to contribute to B2B Payments scale in EU.
Provide oversight and guidance to crossfunctional project teams planning and executing complex projects across multiple organizations and stakeholders
Analyze data to identify pain points related the customer experience and create plans goals and priorities to address identified pain points.
Develop mechanisms to measure success and adoption of the initiatives within the business.
Foster strong relationships with teams across B2B Payments leading and influencing others effectively to achieve crossfunctional alignment on goals and successful product/service launch .
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.
Experience implementing repeatable processes and driving automation or standardization
Experience working cross functionally with tech and nontech teams
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The B2B Payments Program managers define build launch and deliver on initiatives to continually improve the CX of our customers. Our team members have the autonomy ownership and responsibility to invent and simplify on behalf of our customers to meet their rapidly growing needs. Youll be expected to focus on breaking down complex problems and making quick and thoughtful decisions. Youll be responsible for anticipating bottlenecks making tradeoffs and welcoming an acceptable level of risk to maximize business benefit.
Key job responsibilities
Engage with customer sales and Service partner teams to identify payment process gaps and streamline
Develop and implement mechanisms to contribute to B2B Payments scale in EU.
Provide oversight and guidance to crossfunctional project teams planning and executing complex projects across multiple organizations and stakeholders
Analyze data to identify pain points related the customer experience and create plans goals and priorities to address identified pain points.
Develop mechanisms to measure success and adoption of the initiatives within the business.
Foster strong relationships with teams across B2B Payments leading and influencing others effectively to achieve crossfunctional alignment on goals and successful product/service launch .
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.
Experience implementing repeatable processes and driving automation or standardization
Experience working cross functionally with tech and nontech teams
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
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