Guest Relationship Executive GRE

We are Veriu Group (pronounced Very You)!

Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a aim to bring people together in new ways to create lifelong travel memories that cant be found in a guidebook and to help people discover the true experience of a place.

Through our brandsPunthill Apartment Hotels and Veriu Hotels & Suites we operate 25 hotels across Australia and have over35 years of brand ambitious plan to operate 80 hotels by 2030 becomes closer this year with numerous new hotel openings across the country and this meanswere well on our way to achieving our mission of becoming the largest Australianowned apartment hotel operator.

Our people are incredible because theyre empowered to be themselves. Were not about hierarchy or rigid structure. Instead we create an environment where people can make decisions feel supported and access unlimited opportunities for growth. Our values ofRelationshipFocused Integrity Personal Growth & Ownership Mindset guide our actions and decisions and are what our diverse culture is all about.

Now is the perfect time for likeminded people to join our expansion youre looking for a meaningful role that can make a serious impact within a culture that allows you to be truly you youve found us and we cant wait to hear from you!

To learn more about us visit our website! orhttps:// to Veriu Green Square Your Urban Playground

Smack bang in the heart of Alexandria Sydney where culture meets convenience and style meets substance Veriu Green Square is where your city story begins.

Once a luxe European autotrader in the 70s our building is now a sleek modern escape with a serious personality. Think polished chrome highgloss finishes and bold design that tips its hat to the areas industrial roots all just minutes from the CBD and airport.

Whether guests are here to explore or unplug were their stylish home away from home and were on the lookout for someone whos ready to make every stay unforgettable.

Now Hiring: Guest Relationship Executive (GRE)

Your vibe Part hospitality guru part sales dynamo part relationship whisperer.

This role isnt just about taking bookings its about owning the entire guest experience from the very first click to the final goodbye. As GRE youll be the face voice and energy behind our guest engagement especially our allimportant corporate travellers.

Youll be the master of leadgen the negotiator of dreams the CRM hero and when things get busy at the front desk Youre cool calm and right there with a helping hand.

You dont just follow up you follow through. You dont just build relationships you build loyalty. Reporting directly to the General Manager youll be the driving force behind our occupancy success and guest satisfaction.

What Youll Be Rocking On The Daily:

Owning and smashing our rooms & conferencing sales strategy
Building and nurturing corporate relationships like a boss
Finding and converting hot leads (hello new business!
Quoting negotiating and sealing the deal with style
Handling reservations with accuracy and a personal touch
Collaborating with front office to wow VIPs and group guests
Staying sharp with sales reports CRM updates & data integrity
Repping Veriu at local networking events and community activations

The Perks Oh Yeah Weve Got Those Too.

Fasttrack to hotel leadership with national career growth
Custom training and support so youre never flying solo
Entry to our Hotel Management Development Program
Flexible working and longterm career stability
A leadership team that knows your name and backs your ambition
$1000 referral bonuses bring your friends and get paid!
Sweet staff discounts on stays and health insurance
Free Employee Assistance Program because your wellbeing matters

Youre Our People If You:

Have approved Australian working rights (Citizenship PR or valid visa)
Love working with people and know how to make them feel seen and valued
Can solve problems like a pro and stay cool under pressure
Have excellent communication skills (written & verbal)
Are confident teaching others how to rock corporate guest relationships
Have a hunger to hit goals and the hustle to make it happen
Are serious about your personal and professional growth

Ready to make your mark

If youre all about connection creativity and career growth we want you on our team.

Apply now and turn your passion into your purpose at Veriu Green Square.