RingCentral Engineer

Objective and Purpose:

We are seeking a Ring Central Engineer to lead the design migration and support of our offices transitioning from traditional phone systems (POTS PBX or other VoIP platforms) to RingCentrals cloudbased communication system. As a RingCentral Engineer you will play a crucial role in designing deploying and supporting our enterprisewide VoIP network. You will be responsible for migrating offices from legacy systems ensuring multiregion fault tolerance and providing toptier support for RingCentrals carriergrade network.

• Design & Architecture:Performdesign and architecture modeling for our RingCentral environment.
• Office Migrations: Lead the migration of offices from POTS PBX and other phone systems to RingCentral Cloud Communications.
• NetworkResilience: Provide toptier support for maintaining multiregion VoIP networks.
• Technology Evaluation: Research and evaluate thirdparty VoIP voice and video solutions to enhance RingCentrals product features.
• Testing& Validation: Conduct lab testing of new VoIP applications and call flows for troubleshooting and diagnosis of telephony issues.
• Documentation & Training: Develop technical documentation and provide training on VoIP system operations maintenance and troubleshooting.
• Project Management: Work in anorganized manner managing and presenting your own projects to key stakeholders.
• Occasional after hours support as needed.

Requirements:

• 3 years of experience inVoIP engineeringwith a focus onRingCentral or similar cloudbased communication platforms.
• Strong understanding of SIP RTP QoS SBCs and VoIP troubleshooting tools.
• Experience with VoIP number porting call routing IVR and autoattendant configurations.
• Knowledge of networking concepts (VLANs firewalls VPNs BGP and SDWAN).
• Ability to design and optimize largescale VoIP networks with a focus on high availability and redundancy.
• Excellent communication and interpersonal skills.
• RingCentral certificationsorVoIPrelated certificationsare a plus.

Specialty1 Partners is a practice services organization committed to providing nonclinical business support services to the nations leading specialty dental practices. The company was founded in 2019 by four endodontists who wanted to provide unique and differentiated support to specialty dental practices. Originally focusing on support to endodontics practices (under the Endo1 brand) Specialty1 Partners quickly expanded its support to periodontics and oral surgery practices.

Since its founding Specialty1 Partners has grown rapidly to become one of the largest private owners of specialty dental practices in the US. Headquartered in Houston TX Specialty1 Partners is led by its founders and a management team that is focused on ongoing growth and delivery of bestinclass services across its network of practices. Specialty1 Partners currently has over 224 locations across 28 states.

Location: 1800 West Loop S. Suite 2000 Houston TX 77027

Modality: In person

Specialty1 Partners and its affiliates are equalopportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a nonexhaustive list): race color age religion gender national origin disability sexual orientation gender identity protected veteran status or other characteristics in accordance with the relevant governing laws. Specialty1 Partners Privacy Policy and CCPA statement are available for view and download at Partners and all its affiliates participate in the federal governments EVerify program. Specialty1 further participates in the EVerify Program on behalf of the clinical practice entities which are supported by Specialty1. EVerify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The EVerify process is completed in conjunction with a new hires completion of Form I9 Employment Eligibility Verification upon commencement of employment. EVerify is not used as a tool to prescreen candidates. For uptodate information on EVerify go to click on the Employees Link to learn more.

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