User Experience Researcher
User Experience Researcher
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Salary Not Disclosed
1 Vacancy
Job Description
IDEXX is seeking a resultsdriven User Experience (UX) Researcher to support a highly strategic initiative in support of our digital engagement teams within the veterinary software division.
This individual will play a pivotal role in driving growth initiatives by collaborating with crossfunctional teams and implementing innovative strategies and experiments for our SaaS solutions. They will be responsible for developing and testing growth hypotheses tracking campaign performance and sharing insights to optimize our consumer engagement efforts. Their work will directly impact IDEXXs pet owner strategy by driving growth through cuttingedge technology solutions that enhance the hospital experience and elevate the interactions between veterinarians and pet owners. The ideal candidate combines strong marketing and data analysis acumen an understanding of growth hacking strategies and experience working with SaaS products. Proven experience supporting research initiatives through a mix of methodologies and a selfmotivated performer is a must.
We would prefer this role be to based hybrid out of our Westbrook ME office but would also consider remote for the right candidate.
Our journey is solving veterinary practices most pressing needs by focusing on innovation to drive meaningful improvements in animal health.
A bit more about the role you will:
Collaborate with crossfunctional partners across various domains (e.g. product management marketing data analysts designers).
Implement growth hacking strategies (e.g. A/B testing content marketing community building) across the organization.
Plan design execute and analyze experiments to test growth hypotheses in consumer initiatives.
Guide user personas and segmentation evolution based on databacked insights.
Present research findings and growth insights to stakeholders and leadership with actionable recommendations.
Evaluate and implement systems and tools to track user behavior measure performance and make informed decisions about where to focus growth efforts.
Consult on marketing strategies including content and design based on UX insights.
Measure and modify campaign performance and optimization.
Stay uptodate with industry trends and best practices in growth hacking digital marketing and UX methodologies.
So what are we looking for
4 years Experience in UX research methodologies (e.g. Conjoint MaxDiff Qualitative Discovery Usability).
Ability to effectively implement new tools and systems.
Excellent organizational skills and strong attention to detail project management experience a plus.
Ability to effectively work on multiple projects simultaneously.
Experience in working across functions.
Ability to influence without authority.
Proven experience in solving complex problems.
What you can expect from us:
Salary 100120k
Opportunity for annual cash bonus
Health / Dental / Vision Benefits DayOne
5 matching 401k
Additional benefits including but not limited to financial support pet insurance mental health resources volunteer paid days off employee stock program foundation donation matching and much more
If youre looking for a role thatll challenge you offer a variety of work and learning while helping an amazing industry wed love to hear from you!
Why IDEXX
Were proud of the work we do because our work matters. An innovation leader in every industry we serve we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy to ensure safe drinking water for billions and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10000 talented people.
So what does that mean for you We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX you will be supported by competitive compensation incentives and benefits while enjoying purposeful work that drives improvement.
Lets pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women people of color LGBTQ individuals people with disabilities members of ethnic minorities foreignborn residents and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race color creed sex sexual orientation gender identity or expression age religion national origin citizenship status disability ancestry marital status veteran status medical condition or any protected category prohibited by local state or federal laws.
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Employment Type
Full-Time
