Sr Program Manager - Beta eero
Sr Program Manager - Beta eero
Posted on :
18-04-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 104100 - 185000
Vacancy
1 Vacancy
Posted on :
18-04-2025
Job Description
At eero our mission is to serve as the central nervous system of the home. While we began by revolutionizing home WiFi we aim to create comprehensive solutions that serve both wireless and wired connectivity needs for customers and businesses across the globe.
Our crossfunctional team spanning hardware software and manufacturing develops advanced Ethernet switching and gateway products alongside state of the art security features to complement our awardwinning mesh WiFi systems. As an Amazon company we combine the best of startup culture with the resources and stability of one of the worlds leading technology companies. Our team builds products that customers love from mesh routers to highperformance wired networking devices and were looking for you to join us in shaping the future of the connected home.
As a Senior Program Manager for eeros Beta Programs this leader will be responsible for strategically driving and overseeing all Beta initiatives across hardware software and mobile app development cycles. They will develop and execute the comprehensive Beta strategy establishing processes metrics and governance models to ensure program success across multiple concurrent Beta releases. This senior leader will serve as the primary Beta program authority providing strategic guidance to senior leadership and ensuring eeros product quality meets or exceeds customer expectations globally. The role requires excellent program management skills technical acumen and the ability to influence across all levels of the organization. By bridging the gap between development operations and customer support this role will be vital in ensuring the eero product meets its quality commitments for customers around the world.
Key job responsibilities
As a Sr. Beta Program Manager you will:
Lead the endtoend Beta program lifecycle from planning and participant selection to and analysis
Build and manage relationships with key stakeholders across Engineering Product Marketing and Customer Experience teams
Establish and track program KPIs risk management frameworks and success metrics
Oversee the analysis of technical feedback bug reports and network logs to drive datadriven decisions
Manage the Beta participant community and ensuring highquality feedback collection
Develop scalable processes for Beta release management and technical transitions to production
Create executivelevel reporting on Beta program health insights and recommendations
Direct a team of Beta program specialists and coordinating crossfunctional resources
A day in the life
As a Sr. Beta Program Manager and subject matter expert supporting eeros Beta team you will collaborate closely with Engineering Product and Customer Experience teams to organize and lead the successful delivery of eeros Beta programs mentor CX agents and ensure the successful transition and performance of product releases for customers globally.
About the team
Interested in exploring career opportunities with eero Visit our careers page to view all open positions:
7 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
Proven track record managing complex beta/user testing programs at scale
Demonstrated ability to lead crossfunctional teams without direct reporting authority
excellent analytical skills with the ability to translate data into actionable insights
Experience managing customer feedback programs
Experience developing program documentation processes and best practices
Bachelors degree or equivalent experience
Experience with agile development methodologies and release management
Proficiency with project management tools (e.g. JIRA Confluence etc.
Experience with risk management and mitigation strategies
Experience building and maintaining relationships with external beta communities
Basic understanding of networking concepts software development lifecycle and hardware testing principles
Masters degree or MBA in business operations organizational development or related field.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Our crossfunctional team spanning hardware software and manufacturing develops advanced Ethernet switching and gateway products alongside state of the art security features to complement our awardwinning mesh WiFi systems. As an Amazon company we combine the best of startup culture with the resources and stability of one of the worlds leading technology companies. Our team builds products that customers love from mesh routers to highperformance wired networking devices and were looking for you to join us in shaping the future of the connected home.
As a Senior Program Manager for eeros Beta Programs this leader will be responsible for strategically driving and overseeing all Beta initiatives across hardware software and mobile app development cycles. They will develop and execute the comprehensive Beta strategy establishing processes metrics and governance models to ensure program success across multiple concurrent Beta releases. This senior leader will serve as the primary Beta program authority providing strategic guidance to senior leadership and ensuring eeros product quality meets or exceeds customer expectations globally. The role requires excellent program management skills technical acumen and the ability to influence across all levels of the organization. By bridging the gap between development operations and customer support this role will be vital in ensuring the eero product meets its quality commitments for customers around the world.
Key job responsibilities
As a Sr. Beta Program Manager you will:
Lead the endtoend Beta program lifecycle from planning and participant selection to and analysis
Build and manage relationships with key stakeholders across Engineering Product Marketing and Customer Experience teams
Establish and track program KPIs risk management frameworks and success metrics
Oversee the analysis of technical feedback bug reports and network logs to drive datadriven decisions
Manage the Beta participant community and ensuring highquality feedback collection
Develop scalable processes for Beta release management and technical transitions to production
Create executivelevel reporting on Beta program health insights and recommendations
Direct a team of Beta program specialists and coordinating crossfunctional resources
A day in the life
As a Sr. Beta Program Manager and subject matter expert supporting eeros Beta team you will collaborate closely with Engineering Product and Customer Experience teams to organize and lead the successful delivery of eeros Beta programs mentor CX agents and ensure the successful transition and performance of product releases for customers globally.
About the team
Interested in exploring career opportunities with eero Visit our careers page to view all open positions:
7 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
Proven track record managing complex beta/user testing programs at scale
Demonstrated ability to lead crossfunctional teams without direct reporting authority
excellent analytical skills with the ability to translate data into actionable insights
Experience managing customer feedback programs
Experience developing program documentation processes and best practices
Bachelors degree or equivalent experience
Experience with agile development methodologies and release management
Proficiency with project management tools (e.g. JIRA Confluence etc.
Experience with risk management and mitigation strategies
Experience building and maintaining relationships with external beta communities
Basic understanding of networking concepts software development lifecycle and hardware testing principles
Masters degree or MBA in business operations organizational development or related field.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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