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Senior Scrum Master
Hybrid Swindon or London
Salary 65000 to 70000 Bonus
Accountable to
Scrum/Kanban Team Agile Teams Scrum Masters
Agile Lead
Responsible for;
Championing delivering Better Value Sooner Safer Happier via improving Ways of Working (WoW) inside Scrum and/or Lean Agile (Kanban) teams and contributing to such efforts across the wider organisation (both PayTech and wider Edenred).
You will be a selflearner who rapidly expands their knowledge of Lean Agile business leadership and other practices frameworks and techniques. It is likely that you attend Agile meetups either inside or outside the company and share ideas and learning with your peers. You will be confident in presenting ideas to a diverse audience at meetup style events.
You will have a level 1 qualification in Agile such as PSM1 CSM DASM KMP or ICP. Ideally you should have achieved a level 2 / advanced qualification in Agile. Additional qualifications in Lean leadership and Emotional Intelligence are highly relevant.
Your background and experience is of paramount importance to help teams adopt an holistic view of software engineering. You may come from a computer science pure science business military or any other background. The key is being able to demonstrate knowledge of and application of agility in practice & context with those whom you work with.
You will have extensive experience of working in an Agile iterative and/or incremental environment regularly solving problems and delivering value to customers. This does not need to be a software delivery environment however the nature of our work means that knowledge of various Software Delivery Lifecycles is advantageous.
You will practice the 8 stances of the Scrum Master and will be able to shift your approach according to needs of the team.
Working relationships
Agile Team
Product Owner & Product Manager
Development & QA Managers
Operations & Service
Business stakeholders
Leaders across PayTech and Payment Solutions
Crosscollaboration with other teams via other Scrum Masters
Key result areas
- Establishes Sprint Goals and enables team to focus upon and achieve these. Ensures that Sprint Goals are aligned to quarterly teamlevel Programme Increments and associated value definitions .
- Assists in establishing departmentwide Goals.
- Embeds good Lean and Agile practices and associated Ways of Working (WoW) at team and department levels and influences the Engineering Infrastructure Operations and Product departments via wider conversations for example through our Agile Community of Practice.
- Discovers and commits Objectives and Key Results at the team level to measure success of WoW changes; uses metricsasfeedback (eg: via LinearB) to establish a culture of evidencebased continuous improvement.
- Coaches and influences the Scrum Team towards improving WoW while taking into account and balancing all aspects of Better Value Sooner Safer Happier.
- Takes leadership coaching and mentoring stances with other Scrum Masters to accelerate individual and collective learning and WoW improvements inside the Agile Team.
- Proactively identifies triages unblocks and escalates impediments impacting the Scrum a culture of preventing impediments from occurring in preference to mitigating aftertheevent.
Key tasks
- Personal development in Agile methods practices and frameworks.
- Performs the role of Scrum Master (or equivalent in Lean Agile) across up to two teams.
- Adopts appropriate Agile frameworks methods and techniques tailored to the context of the team.
- Evolves established Agile frameworks methods and techniques to create new opportunities for agility in PayTech.
- Recommends and helps implement descaling approaches as well as Agile scaling to achieve business Goals via the simplification of value delivery.
- Undertakes continuous/regular improvements via retrospective techniques of inspection and adaption agrees measurements and tracks progress towards improvement.
- Undertakes Agile Planning techniques focused on incremental delivery of customer value with team Product Owner Product Manager and other valued stakeholders.
Core skills
Role Specific
- Significant experience / knowledge with a variety of Lean and Agile frameworks and associated methods.
- Able to communicate why Agile as well as how to do Agile to a varied audience including both those from softwaretechnical and nonsoftwaretechnical backgrounds.
- Experience of adopting Lean Principles (eg: focus on value waste identification and elimination) with examples of successful changes to behaviour and practice yielding positive impact upon customer value delivered.
- Pragmatic / Agnostic Agile: selects methods and techniques best suited to context always in the context of people over process over tool.
- Evolving the teams WoW to support the business North Star and associated key Values Values Edenred .
- Experience of scaling Agile WoW across at least two teams using appropriate elements of a core scaling framework such as Disciplined Agile Nexus LeSS and/or SAFe.
- Agile Planning focused on incremental delivery of internal and external customer value over volume of work.
- Able to shift from Servant Lead to Leader when initial or followup direction is needed to kickstart changes to working patterns or learned behaviour.
- Close working with Product Owner and Product Manager to curate a backlog of options for potential commitment to deliver.
- Ability to challenge and push back to defend the team to ensure focus remains on the safe delivery of value.
- Detailed knowledge of Agile practices and techniques such as (but not limited to) Story Mapping Impact Mapping Event Storming and BehaviourDriven Development (BDD).
- Experience of working in a DevOps environment beneficial.
Behavioural
- Learner : seeks out new ideas from the worldwide Agile community and can rapidly assimilate new knowledge test such for applicability incontext and apply that which has value to the team and customer.
- Critical thinker : can analyse the facts and form a judgement based on the evidence; is able to rapidly shift world view when new evidence supplants the old. All with the aim of delivering better customer value from a motivated happy team.
- Personable : enthusiastic goto member of the team who is emotionally intelligent and able to balance different emotional needs and viewpoints of team members and stakeholders.
- Servant Leader: supporting the team in achieving Better Value Sooner Safer Happier.
- Agile mentor and coach: supporting the Agile team to discover options for improving their Agile WoW and reason why.
- Influencer can articulate and challenge ideas and concepts relating to agility and/or DevOps in Engineering and Product to better align outputs to outcomes delivering customer value.
- Able to work with a high degree of autonomy with team to determine effective ways to deliver value in an emergent context.
- Demonstrates high degree of Emotional Intelligence with regard to self and others.
- Encourages autonomy and ownership inside own team.
- Accountability: takes ownership for actions such as improvement initiatives leading to conclusion.
Why Edenred PayTech
We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking virtual cards debit credit and prepaid processing.
As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fastpaced and innovative business.
What you will get:
- 25 days annual leave plus Bank Holidays
- Hybrid working environment with a 3 days per week in the office
- Income protection
- Life insurance 4x salary)
- Wellbeing Employee Assistance Program (extended access to family members)
- Employee discount shopping platform
- Digital learning platform
- Complimentary fruit and other in office snacks & refreshments
- Volunteering programme
- Social events
- Pension Scheme employer 6 with minimum employee contribution 3
- Discretionary bonus scheme based on company and personal performance
- Holiday trading scheme (buy or sell up to 5 days)
- Medical & international travel cover (leisure and action sports)
- Monthly gym allowance
- Employee referral bonus scheme
- Season ticket loan
- Cycle to Work scheme
Diversity:
Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age race colour creed religion sex sexual orientation gender gender identity or expression national origin citizenship marital status or civil partnership/union status disability pregnancy genetic information or any other basis prohibited by applicable country or local laws.
Apply now and Vibe with Us!