Sr Manager Digital Strategy and Operations
Sr Manager Digital Strategy and Operations
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Job Description
At TMobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package this is Total Rewards. Employees enjoy multiple wealthbuilding opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free yearround money coaches. Thats how were UNSTOPPABLE for our employees!
The centralized Digital Strategy team is responsible for the overall strategy and plan for Digital at TMobile. We are paving the way for a scaled digital future. The team designs and develops the investment strategy for the digital experience portfolio at TMobile and is accountable for the Digital ROI. As a leader on this team you drive strategic insights initiatives and transformation to support the development of longterm growth plans and profitability goals. The team aligns with the enterprise operating model and partners collaboratively with Marketing Commercial Product & Technology Finance Care and Retail. This team sets the proactive direction and objectives for Digital builds the management system rhythms of business centralized programs and communication strategy that deliver success at scale.Responsibilities:
- Has full view of team members scope; Designs strategy and can guide team to achieve business objectives for a portion of the portfolio. Responsible for the ROI framework for the Digital organization.
- Lead and develop a team of strategists and analytical business managers that are responsible for the design and delivery of the strategic management system weekly monthly quarterly game plan and annual planning rhythm(s) communications budget and organizational management of the digital business
- Lead and facilitate crossfunctional team collaboration for alignment of goals and budget to Digital Strategy across Finance Commercial Marketing P Support the Director and Sr. Director in development of the strategy plan and processes for successful implementation of the digital portfolio.
- Recruit premier talent while coaching and challenge a team of professionals to improve their strengths by providing opportunities for skill and career advancement.
- Act as an inspirational leader that creates impact and value within the Strategy team and across the Digital Organization.
- Successful delegation and prioritization of work to achieve success with the ability to stretch other leaders within the Digital Organization.
- Collaborate on setting the strategy proactive direction plan and objectives for the Digital organization.
- Develop and design an overall management system for Digital in alignment with the enterprise operating model.
- Responsible for the Digital organizations overall performance and operating cadence through management of the ongoing planning process including weekly monthly quarterly and annual rhythms and budget/resource planning.
- Collaborate and sustain relationships with Directors and Senior Directors across Digital Marketing Finance EPO Commercial as a primary point of contact for Digital Channel planning.
- Collaborate with Digital VP Sr. Directors/Directors and HR to handle Digitals talent management and organizational change program that improve the Digital organizations efficiency effectiveness and employee satisfaction.
- Deliver overall digital communications strategic plan and for Digital executive communications for internal teams and external partners.
- Prepare and present organizational reviews and communicate results and insights to top management.
- Assess the current digital organization and design a plan of continuous improvement and training.
- Thrives in organizations that constantly adapt and evolve.
- You are a problemsolver that has high EQ and analytical capabilities.
- You lean in with a cando positive demeanor.
- You are leader by example and influence.
- You have a strong bias toward action and a track record of high performing teams who get it done.
Qualifications:
- Bachelors Degree required
- Masters/Advanced Degree Business (Preferred)
- 10 Years in Business Management Analytics Strategy or Consulting (for Marketing eCommerce or Digital (Preferred).
- 710 years in Marketing Digital Ecommerce or related.
- 35 years People Management with demonstrated success of growing high performing teams.
- 35 years Business Analysis preferred. (Preferred)
Knowledge Skills and Abilities:
- Proficient analytical and quantitative skills.
- Advanced/authority written and verbal communication skills.
- Demonstrated understanding of highperforming organizations.
- Demonstrated ability to work across organizational departments and develop strong relationships across a company.
- Demonstrated ability to lead financial elements of the business including budgets. Ability to measure evaluate and act on financial and operational results.
- Ability to make decisions under tight deadlines.
Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Base Pay Range: $124800 $225200Corporate Bonus Target: 20
The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.
At TMobile employees in regular nontemporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a yearend bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location TMobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and parttime employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays which total about 4 weeks for new fulltime employees and about 2.5 weeks for new parttime employees annually paid parental and family leave family building benefits backup care enhanced family support childcare subsidy tuition assistance college coaching short and longterm disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary longterm care insurance. We dont stop there eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about TMobiles amazing benefits check out.Never stop growing!
As part of the TMobile team you know the Uncarrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!
TMobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Uncarrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to nonaccommodation related requests.
Required Experience:
Manager
Employment Type
Full-Time
