Family Service Worker

FLSA Status: NonExempt

Calendar Days: 10 month

Workplace Location: Onsite

Job Family: 301 Family Service Worker

Job Title: Family Service Worker

Division / Department: Head Start

Supervisor: 107 Director

Date Revised: 7/25/2024

Job Summary: Responsible for supporting families by advocating and educating; linking Head Start families to comprehensive services to meet families needs; act as a liaison between the school campus personnel parents and Head Start staff; assist in building a positive relationship with school districts and communities; collaborate with community agencies and makes referrals; conduct home visits; assist families with their individualized goals; maintain accurate data and assist with Active Supervision of Head Start children; implement the Head Start Performance standards and other program regulations.

Qualifications:

Education/Training:

High School Diploma / GED

Prefer college hours or Associates Degree

Prefer credential or certification in social work human services family services counseling or related field

Experience:

At least 05 years of related experience.

Knowledge / Skills:

Ability to build develop and inspire teams

Task (result oriented)

Build and cultivate relationships

Excellent communication
Financial knowledge

Click here to add additional knowledge/skill requirements.

Mental Demands/Physical Demands/Environmental Factors:

Must be able to maintain emotional control under stress

Work with frequent interruptions during scheduled work

Cooperate with staff members and outside customers

Ability to multitask

Occasional travel and irregular hours

Majority of working conditions will be indoors

Major Responsibilities and Duties:

1. Comply with ESC Administrative and Head Start Department Procedures follow established procedures in Family Service Worker/Advocate Manual and LiveBinders
2. Maintain auditready records including uptodate case notes
3. Keep designated supervisor and Head Start campus principal or designated ISD staff informed of daily schedule absences and latearrivals/leaving early
4. Work closely and effectively communicate with program Component staff and stakeholders to ensure children and families receive high quality comprehensive integrated services
5. Work cooperatively and professionally with ISD/child care staff parents/guardians
6. Complete reports accurately and timely as required (travel MIS
7. Utilize Active Supervision strategies throughout the day and be present during assigned transition times
8. Scan documents into ChildPlus within 48 hours of receipt

Program Compliance/ERSEA & Parent Engagement:

1. Accurately complete child enrollment information
2. Maintain designated enrollment an active waitlist and implement ongoing recruitment efforts throughout the school year
3. Monitor and document daily attendance
4. Immediately update parent contact information in ChildPlus
5. Complete PFCE Outcome Assessments within established timeframe
6. Facilitate maintain and complete individualized Family Partnership Agreements
7. Plan attend and implement parent engagement meetings and activities
8. Continually recruit and provide training for program volunteers

Health/Safety/Nutrition:

1. Assist Health staff with screenings and parent appointments
2. Maintain and track health records and followup care requesting records as needed
3. Assist parents in accessing health insurance for children
4. Scan and report immediately special dietary needs/MD documented food allergies to Health/Nutrition Support and assigned Head Start nurse file original document(s) in childs manila folder
5. Assist in identifying nutritional concerns of children and/or cultural preferences of parents and communicate to appropriate staff entering documents into ChildPlus as needed
6. Obtain heights/weights of children and enter into ChildPlus
7. Submit snack breakfast and lunch menus monthly and Health Inspection reports annually
8. Assist in scheduling appointments for Nutrition Specialist and parents

Education:

1. Assist with coverage in classroom if needed during Education reflective visits with teachers
2. Plan with and accompany teacher on home visits and field trips
3. Scan Parent Contact forms Brigance Developmental/SE screeners into ChildPlus

Student Support Services:

1. Assist with communication between families and Student Support Services component
2. Complete Mental Health referrals in ChildPlus when requested by families
3. Submit Special Education and Mental Health Contractor signin sheets at the end of the month
4. Notify Disabilities staff of scheduled ECI/ARD meetings
5. Assist Disabilities staff in gathering scanning and maintaining current ECI/ARD documentation
6. Assist the Disabilities staff in recruiting efforts to meet the 10 disabilities mandate and report suspected/newly identified/newly enrolled children with disabilities to Student Support Services Coordinator

Other:

1. Represent Region 7 ESC in a professional manner in all situations
2. Maintain confidentiality of all information
3. Regular and reliable attendance.
4. Other duties as assigned.