The Clinical Director provides leadership direction and clinical oversight to multiple teams/programs. The incumbent manages the daytoday operations of the assigned programs with the overall responsibility for program fidelity to chosen evidencebased practice models as well as quality assurance and compliance in accordance with contract requirements and Choices standards. The Clinical Director assists the Operations Director in developing and implementing processes and procedures to optimize operational efficiency and quality of services. The Clinical Director is responsible for tracking monitoring and adjusting program caseload sizes ensuring caseloads meet contractual requirements. The Clinical Director is responsible for meeting program goals including census and staffing targets. The Clinical Director partners with other departments within Choices to develop effective processes for operational effectiveness including but not limited to Finance Provider Relations Information Systems and Technology Applied Research and Evaluation and Staff Training and Development. The Clinical Director provides consultation education and overall support to program staff and serves as a liaison with various funders and other partners while maintaining a strong presence in the community. The Clinical Director demonstrates selfawareness and motivation for personal growth and leadership development.
Organization Management
- Establishes the clinical vision for the assigned Choices programs.
- Works with Choices executive management team and the Indiana Operations Director to ensure the program is meeting or exceeding all contract requirements.
- Directs the hiring training and retention of staff at the assigned site ensuring all program staff meet necessary education experience and licensure requirements.
- Establishes and oversees referral enrollment and discharge processes as well as caseload assignments ensuring all contract requirements are met.
- Works with key Choices leadership personnel to establish strategic plan and quality improvement processes approved by Choices.
- Uses data to inform decisionmaking for quality assurance program improvement and staffing needs.
- Maintains positive working relationships with internal and external staff and partners.
- Demonstrates fiscal responsibility ensuring assigned programs are financially sustainable and key performance indicators are met.
- Balances staffing needs with caseloads and revenue/expenses
- Markets programs to referral sources regularly
- Ensures compliance with all Council on Accreditation requirements.
- Ensures assigned programs complete timely and intensive case reviews on a regular basis monitoring clinical processes and ensuring policy and procedural compliance.
- Is available to staff after hours to provide guidance and direction during crisis situations.
- Completes reports for funders as required by contract.
- Willingness to complete other duties as assigned in effort to advance the mission of Choices.
Supervision
- Provides clinical supervision and oversight to program supervisors and therapists when applicable and maintains thorough documentation of such.
- Completes annual performance evaluations and quarterly goal setting checkins with assigned staff and reviews and approves evaluations for all assigned program staff before submission to Human Resources.
- Develops leadership skills and abilities of supervisory staff and assists with managing employee performance concerns.
- Provides effective supervision to assigned staff and addresses identified performance issues in a timely consistent and fair manner.
- Ensures that each employee supervised has opportunities for personal and professional growth.
- Develops and communicates clear expectations for each supervised staff.
- Models for assigned staff a strengthsbased approach to leadership.
Qualifications
- Minimum of a masters degree in social work psychology marriage and family therapy or related human services field.
- Current licensure by the state(s) in which work is assigned as Clinical Social Worker Marriage and Family Therapist Mental Health Counselor or similar field required.
- Minimum of five years of clinical and/or supervisory experience in communitybased behavioral health and human services with children/families.
- Significant supervisory experience that promotes leadership and initiative in line staff successful team building consensus building conflict resolution staff development and advocacy.
- Demonstrated competence in providing and creating services for culturally diverse populations.
- Expertise in strengthbased traumainformed programming crisis intervention family systems theory and case management.
- Demonstrated skill in fiscal management activities and development preferred.
- Strong communication and writing skills. Bilingual skills (especially Spanish) a plus.
- Must possess a valid drivers license in state of residence and auto insurance.
Salary: $75000 annually
Benefits Include:
- Medical Dental Vision
- Employer Paid Life Insurance Short & Long Term Disability
- 401k Match
- Tuition Reimbursement
- Paid Parental Leave
- Generous PTO plan
Required Experience:
Director