Associate Application Support

Chubb is the worlds largest publicly traded property and casualty insurer operating in 54 countries Chubb is making significant investments to thrive in a digital age. Chubb launched its third Technology Hub in Thessaloniki in 2022 which is rapidly developing. Our new center of excellence in Greece is positioned to drive our ongoing business and to support our digital business transformation as well as the companys operations in the European region which encompasses 27 countries.

Overview

Chubb is looking for an Associate Application Support professional to join our is a permanent fulltime position and a compelling opportunity to join a global growing financially stable and successful company. As an industry leader Chubb is an employer of choice for skilled technology professionals aspiring to develop a meaningful career in a fastpaced diverse company with offices in most major cities in the world.

Responsibilities:

• Reporting to the PRS IT System Manager work within the PRS Application Support Team to deliver Incident Problem and Service Request ticket resolutions within agreed SLAs for Level 1.5 Level 2 and Level 3 Application Support.
• Complete and publish RCA (Root Cause Analysis) reports for all P1 and P2 Incidents on CGM systems.
• Make code changes for any problem tickets identified in SQL or Power Builder
• Manage and run regular and routine system jobs and processes to support the BAU business operation.
• Manage and run BAU system jobs and processes for mandatory regulatory reporting.
• Automate the running and maintenance of manual system jobs and processes.
• Build and maintain strong relationships with vendors and other Chubb teams to be able to provide effective and efficient Application Support
• Liaise with Third Party Software Suppliers

Qualifications:

• The Candidate should have a 1 to 2 years of enterprise PowerBuilder experience.
• Ability to Analyze the requirement.
• Experience in Client Server Application.
• Ability to investigate and debug PB Applications.
• Good knowledge in T SQL.
• Development experience of Java.
• A depth and breadth of experience in leading the successful delivery of structured and best practice Application Support to formal SLAs.
• Strong personal drive and initiative to deliver successfully with minimal direction.
• Strong relationship building team working and stakeholder management skills.
• Experience continually innovating transforming and improving cost and delivery efficiency.
• Proficiency in MS SQL Server (Integrated Services Reporting Services & Analysis Services) MS Access and Excel.

Desired Qualifications:

• Financial sector experience preferably insurance.
• Database schema design/tuning experience including tables views stored procedures etc. using
• Microsoft SQL Server or similar
• Qualifications: degree level or equivalent
• ITIL qualifications would be useful

Our team makes the difference every time. For this reason we offer in return!

We offer hybrid working model explicit structured career development a competitive salary package annual bonus private medical cover monthly allowance for lunch continuous learning experiences work in a fun lively environment with mentoring from our groundbreaking senior mentors.

Integrity. Client Focus. Respect. Excellence. Teamwork

Our core values instruct how we live and work. Were an ethical and honest company thats wholly committed to its clients. A business thats engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment thats collaborative and encouraging.

Diversity & Inclusion

At Chubb we consider our people our chief competitive advantage and as such we treat colleagues candidates clients and business partners with equality fairness and respect regardless of their age disability race religion or belief gender sexual orientation marital status or family circumstances. We earnestly strive to achieve an environment where all colleagues feel comfortable to perform to their full potential and are recognized for their contributions.

Many voices One Chubb!