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Responsible for ensuring the highest standards of service in the Water Park Cabana areas. The primary function of this position is to provide outstanding service by providing food service to Cabana Guests and assisting our Guests with questions concerns or special cleanliness and presentation of cabanas surrounding areas and Water Park and accuracy of cash drawer. Also supports Water Park Operations team as needed
Essential functions:
Responds to needs of Guests by providing food service information about the Resort and other service requests such as suitability for rides and attractions.
Ensures any guests who wish to take advantage of the alcohol service are properly identified as being a person above the age of 21.
Performs opening and closing routines for the department as defined by the operating procedures including cashing in and out. Handles cash and credit card transactions.
Checks guests into Cabanas including quarterhourly check ups.
Ensures cleanliness in all aspects of the Water Park area including sweeping restocking and prepping Cabanas for resale.
Inspects Cabanas daily to ensure equipment is in proper working order accountable for all Cabana items.
Communicates with other Cabana Hosts and Cabana Leads to complete and coordinate food orders and checkins.
Assists in any other areas of the Water Park operation as needed including working shifts at Turnstiles and Ticket Window
Works toward department and company goals and presents ideas for continuous improvement.
Must have good understanding of the English language. Requires strong communication skills both verbal and written. Bilingual skills are preferred. Requires excellent organizational and planning skills
Ability to compute basic arithmetic and handle money
Food handlers card and alcohol handling license required (training is provided as needed)
Strong problem solving skills and dedication to providing outstanding guest service.
Must be willing to work flexible hours including evenings and weekends to support park operations.
This role is seasonal and has an end date of November 14th 2025.
Requirements:
Education:
What Youll Get...
Alongside company paid holidays you can also look forward to enjoying a great benefits package freetickets to Merlin attractions globally and 30 discount in our retail shops and restaurants.
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business strive to create an inclusive and diverse workplace where people can be themselves have the same opportunities and thrive together. Because at Merlin everyone matters!Together we work to create a workplace where everyone feels valued no matter their age race genderdisabilityor sexual we understand that well always be learning and growing we aim to be the most inclusive and flexible employer in our industry.
We want to ensure that everyone has the opportunity to perform their best at interview so if you have additional requirements due to disability or ill health please get in contact
Part-Time