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Why Patients Need You
Our dedicated manufacturing logistics and supply team ensures that customers and patients receive the essential medicines they require precisely when they need them. By embracing challenges envisioning new possibilities and taking decisive action you will contribute to delivering medicines to the world with greater speed and efficiency. Join us in our mission to make a tangible difference in patients lives by overcoming obstacles and pushing the boundaries of what is achievable.
What You Will Achieve
In this role you will:
Support daytoday Sales Order Management activities. This role plays a critical role in ensuring appropriate amounts of inventory are shipped to optimize the availability of Pfizer products and ensure the integrity of quarterly revenue. The role is responsible for wholesaler order and inventory management across hundreds of NDCs in the U.S. market. This role works with internal stakeholders to execute developed strategies by leveraging Pfizers systems including SAP BI/BOBJ and Insight. This role will work closely with Supply Planning Deployment Distribution Customer Service Brand Management and SAP/BI/BT to help minimize the impact on customers/patients from any supply constrained product. The position requires selfdirection and the ability to apply complex business rules to achieve business objectives and compliance with internal controls.
Perform detailed reviews of major wholesalers purchase orders to ensure appropriate quantities are shipped. Recommend decreased order quantities to ensure alignment of underlying demand and negotiate acceptance of all quantity changes with customers.
Proactively identify significant changes in market demand and work with the Portfolio team and Supply Chain Management to determine how to manage the event.
Perform ongoing master data maintenance activities required for effective order management DSA and compliance and reporting accuracy. Provides back up support for all material master updates assigned to Trade Operations.
Coordinates activities across stakeholders to effectively manage products in short supply. Executes strategies by leveraging tools in SAP and Insight including Allocation Reserve Drop Ship and back order releases for Pfizer Injectables. Execute fair share allocations on backordered and short supply items to ensure equitable distribution to the Trade.
Provides timely updates on product status to Customer Service colleagues so they have the most accurate and up to date information from which to work and are able to minimize the impact on both our trading partners and ultimately the patients who depend on our products.
Continuously monitors Pfizers inventory across multiple Logistic Centers (LC) for issues. Develops plans of action including updating SAP to ship from an alternate site/plant in order to minimize backorders.
Manages Material Reservation including Reserves for Government Contracting Medical Reserve/High Interest products and Backorder Allocation. Distributes daily reporting for clear visibility throughout the organization. Performs regular analysis to ensure quantities for Medical Reserve/High Interest materials are in line with most recent demand.
Supports ad hoc operational reporting requests from management Finance and others. Provides analysis to management on key drivers and trends behind operational reports (returns order frequency back order metrics etc.
Coordinates the of finished good material changeovers (moving from one finished goods number to another) as well as product discontinuations including SAP master data updates and stakeholder notification. In addition responsible for responding to internal stakeholders requests for material selling status date of discontinuation as well as last lot and expiration upon request.
Supports special projects as assigned including product launches LOE events and miscellaneous internal and external requests.
Collaborates with management team to examine practices and procedures as part of a continuous business improvement effort. Trains and mentors Customer Service team members on SAP BI/BOBJ reporting and Excel analysis.
Works with the SAP team and management to research troubleshoot and provide resolution on allocation issues inventory discrepancies material status issues and logistic open orders.
Supports Sarbanes Oxley by adhering to the internal controls.
Qualifications
MustHave
Applicant must have a bachelors degree with at least 3 years of experience; OR a masters degree with more than 1 year of experience; OR an associates degree with 6 years of experience; OR a high school diploma (or equivalent) and 8 years of relevant experience.
Strong Inventory Management experience and Trade Support working with Large Wholesalers Distributors.
Previous experience in the Pharma industry
Proficiency in System Application and Products knowledge
Excellent communication skills and a high level of English proficiency
Good command of MS Office particularly Outlook and Excel
NicetoHave
Strong analytical and problemsolving skills
Ability to work effectively in a team environment
Excellent organizational and time management skills
Strong attention to detail
Ability to handle multiple tasks and prioritize effectively
Strong interpersonal skills and the ability to build relationships with stakeholders
Proactive and selfmotivated with a commitment to continuous improvement
PHYSICAL/MENTAL REQUIREMENTS
Sitting for long periods
Working on computer for long periods
Communicating with customers via telephone and computer
NONSTANDARD WORK SCHEDULE TRAVEL OR ENVIRONMENT REQUIREMENTS
Responsible for problem escalation for after hour program
Light travel
Work Location Assignment:Hybrid
Other Job Details
Last Date to Apply for Job:April 21 2025
Additional Location Information: N/A
Eligible for Relocation Package NO
Secondment 12 months
If you are currently in a driving position with a fleet vehicle and this secondment does not require driving as an essential function of the position for12 months or longer you will be required to turn in your fleet vehicle for the duration of the nondriving secondment. Please refer to the Fleet Policy and Procedures document for more information.
Note: This secondment offers a valuable opportunity for professional growth. It will need to be funded by the secondees home market.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care providers name address and the type of payments or other value received generally for public disclosure. Subject to further legal review and statutory or regulatory clarification which Pfizer intends to pursue reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse your name address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race color religion sex sexual orientation age gender identity or gender expression national origin disability or veteran status. Pfizer also complies with all applicable national state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an EVerify employer. This position requires permanent work authorization in the United States.
Required Experience:
IC
Full-Time