Customer Service Rep with French
Customer Service Rep with French
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Job Description
Were partnering with a leading Outsourcing/BPO consultancy to find a Customer Service Superstar to support a global travel & tourism brand! If youre passionate about helping people and love working in a fastpaced international environmentthis role is for you!
Location: Porto Portugal (Onsite)
Contract Type: 6Month Fixed Term
Employment Type: Fulltime
Remuneration: Base Salary Bonuses
Your Daily Mission:
Handle inbound calls and assist customers with travel inquiries
Guide customers through bookings vehicle availability and changes
Explain policies insurance and extras to ensure a seamless experience
Identify upsell opportunities and promote valueadded services
Resolve customer complaints while maintaining a high level of service
Accurately document all interactions and case resolutions
What You Bring:
Fluent in French (C2 English (B2 minimum)
1 year in Customer Service or Contact Centre (preferred)
Strong sales skills with a goaloriented mindset
Comfortable using digital tools and platforms
Excellent communication and interpersonal skills
Quick thinking conflict resolution and problemsolving capabilities
Whats On Offer:
Join a leading global travel & tourism brand
Work Schedule: Monday Friday 8AM7PM
Competitive salary performance bonuses
Career development within a growing BPO industry
Friendly supportive work culture
Exclusive travel discounts and perks
And much more!
Ready to launch your next adventure in customer service Apply now and bring your talent to Porto!
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Employment Type
Full Time
