drjobs Operations Control Room Shift Supervisor

Operations Control Room Shift Supervisor

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1 Vacancy
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Job Location drjobs

Bogotá - Colombia

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

David Kennedy Recruitment is working with a leading tech company who is looking to recruit an Operations Control Room Shift Supervisor to join their team in Bogota Colombia.


Position: Operations Control Room Shift Supervisor

Location: Bogota Colombia

Employment type: Fulltime

Work model: onsite

Benefits: base salary


DUTIES AND RESPONSIBILITIES

  • Foster and maintain positive relationships with both internal teams and external stakeholders.
  • Ensure compliance with company policies standards and operational procedures.
  • Actively participate in initiatives that contribute to the organizations growth and improvement.
  • Collaborate effectively across departments to support daily operations.
  • Provide guidance and assistance to clients or users when needed.
  • Support team efforts to deliver a welcoming and engaging environment for clients or users.
  • Supervise team members to ensure adequate staffing levels and efficient workflow during shifts.
  • Oversee task assignments scheduling and break management.
  • Conduct regular performance evaluations and provide constructive feedback.
  • Ensure all team members adhere to organizational policies and uphold quality standards.
  • Promote a professional respectful and transparent workplace culture through open communication and regular feedback.


REQUIREMENTS:

  • Proficient in English (C1 with strong verbal and written communication skills.
  • Minimum of 1 year in a similar industry or role (e.g. live operations customer service or digital entertainment).
  • Familiarity with industryrelated procedures and operational practices.
  • Comfortable using computers and familiar with standard office software (e.g. Microsoft Office).
  • Previous experience in a supervisory or team management role is a plus.


        BENEFITS:

        • Competitive salary
        • Private health insurance from day one
        • International work environment
        • Opportunities for career development

        Employment Type

        Full Time

        Company Industry

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