Medical Billing Assistant - Virtual Assistant
Medical Billing Assistant - Virtual Assistant
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Job Description
This is a remote position.
Are you passionate about supporting a mission that changes childrens lives for the better Do you thrive in a virtual setting and have a sharp eye for detail Virtual Rockstar is looking for a Medical Billing Assistant to join a compassionate and dedicated pediatric therapy team based in Hawaii.
About our client:
Our client is a team of pediatric therapists who are deeply committed to helping children reach new heights. Their mission is to improve the lives of their patients and families so they can fully participate in every part of life. Their vision is clear: to help children live their best lives in a positive supportive environment.
Responsibilities
You ll work closely with the inhouse billing team and help manage the daytoday billing and administrative operations including:
Billing & Insurance Support
Verify patient insurance coverage and obtain preauthorizations
Submit insurance claims and follow up on unpaid claims
Post payments to patient accounts and resolve billing discrepancies
Review and appeal denied claims
Generate billing reports for internal use
Ensure compliance with billing and coding regulations
Credentialing & Authorizations
Assist with provider credentialing with insurance companies
Maintain uptodate credentialing documentation and timelines
Administrative & Patient Support
Manage therapist schedules and coordinate patient appointments
Confirm appointments and send reminders
Maintain electronic medical records and update patient files
Handle appointment rescheduling and maintain waitlists
Answer calls and handle patient inquiries (email/phone)
Manage referrals and send personalized communications
Explain insurance benefits to families and assist with related questions
Documentation & Reporting
Prepare insurance and billing documentation
Handle email correspondence and basic reporting
Support data entry and invoice generation
Requirements
Experience with medical billing and insurance processes
Familiarity with pediatric or therapybased practices a plus
Excellent verbal and written communication skills
Highly organized and selfmotivated
Comfortable working independently in a remote environment
Helpful Tools to Know:
Fusion EMR
Google Workspace
Microsoft Office
Google Chrome
Benefits
Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families in the Philippines.
Previous experience in a medical administrative role (medical assistant, medical receptionist, or similar) is preferred. Familiarity with WebPT EMR and Therabill for patient payment posting is a plus. Strong communication skills, both written and verbal. Ability to manage multiple tasks and prioritize effectively. Excellent organizational skills and attention to detail. High level of professionalism and commitment to maintaining patient confidentiality. Comfortable with remote work and proficient in using virtual communication tools. Knowledge of insurance verification and pre-authorizations is a plus. Ability to work collaboratively with a team and contribute to a positive patient experience.
Employment Type
Full Time
