Salesforce Administrator
Salesforce Administrator
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Job Description
TransUnions Job Applicant Privacy Notice
What Well Bring:
We Are TransUnion:TransUnion is a major credit reference agency and we offer specialist services in fraud identity and risk management automated decisioning and demographics. We support organisations across a variety of sectors including finance retail telecommunications utilities gaming government and insurance
What Youll Bring:
Were looking for a Salesforce Administrator to join our growing team.
Day to Day Youll Be:
In the first 90 days:
- Focused on our CRM program to deliver topnotch functionality for Sales Operations and Marketing teams
- Ensure consistent global processes across departments
- Participate in backlog refinement to assist Product Owners with Salesforce capabilities and evaluate the pros and cons of specific implementation options
- Configure and develop Salesforce functionality aimed at enhancing the Customer Experience for our Operations teams
Beyond 90 days:
- Continue to enhance the functionality and capabilities of the platform for our Service Support and Operations groups
- Contribute your expertise to evolve the development teams operating mode
- Provide guidance on Salesforce capabilities to the business community
Essential Skills & Experience:
- Bachelors degree required Computer Science MIS or equivalent
- Experience with Salesforce clouds with focus on Service and Experience Clouds
- Demonstrated experience and knowledge of relational databases data modeling unit testing and ETL tools
- Experience with Agile development methodologies such as SCRUM and Kanban
- Experience with web services (REST & SOAP JSON LWC XML APEX VisualForce and SOQL etc. a plus
Desirable Skills & Experience:
- Track record years of experience in software development with 3 of those years working on the Salesforce platform in an admin capacity
- Direct experience working on CRM projects for middle market and enterprise size companies
- Working knowledge and experience with complex business systems integration as well as objectoriented design patterns and development
- Force Certified Administrator Certification is preferred
- Force Certified Developer and AI Specialist Certifications are desired
Impact Youll Make:
Whats In It For you
At TransUnion you will be joining a friendly forward thinking global business.
As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:
- 26 days annual leave bank holidays (increasing with service)
- Global paid wellness days off a bonus day off to celebrate your birthday
- A generous contributory pension scheme access to the TransUnion Employee Stock Purchase Plan
- Private health care a variety of physical mental and financial fitness wellbeing programmes such as access to mindfulness tools
- Access to our diversity forums and communities so you can get involved in causes close to your heart
TransUnion a place to grow:
If theres something on the list of essential / desirable skills that you cant quite tick off dont let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful.
We know imposter syndrome is real lets confront it so we can continue to grow and thrive together
Flexibility at TU:
We recognise that our people need the freedom to balance their daytoday lives with their work. This is why weve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children family and beyond. If the role is advertised as full time dont let this stop you from applying. Let us know if youre looking for a part time or flexible working arrangement and we can discuss this with you.
Additional support:
At TransUnion were committed to fostering an inclusive and diverse workplace where all individuals talents and perspectives are valued. When you apply for a position with us youre not just joining a team youre becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting
Interview & Hiring Process:
Most of our recruitment processes are virtual so youll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this.
We do not accept any unsolicited CVs from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance.
Find out more about Life At TU UK:
https://twitter/TransUnionUK
is a hybrid position and involves regular performance of job responsibilities virtually as well as inperson at an assigned TU office location for a minimum of two days a week.
TransUnion Job Title
Engineer II Applications ProgrammingRequired Experience:
Unclear Seniority
Employment Type
Full-Time
