Systems Development Engineer Tooling Automation SETA
Systems Development Engineer Tooling Automation SETA
Posted on :
13-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
13-04-2025
Job Description
Your new team builds and maintains tooling and automation that AWS support engineers rely on to diagnose issues reported by our customers accurately resolve those issues reliably and effectively and to ensure that shortest time to resolution possible.
We have ambitious goals to augment human ability and increase levels of automation using the latest generative AI and machine learning techniques web frameworks and the AWS product suite itself.
We are seeking curious selfstarters to join our dynamic and growing team. You will get broad exposure to the AWS organization and learn more about the products and services that we build and support on a global basis. This is an opportunity to get involved in identifying and defining the most impactful solutions to ambiguous problems across a large product inventory at scale.
This is a handson technical engineering role with scope to increase your specialization in the areas of data and systems analysis statistics AI architecture and design DevOps and team leadership roles.
Key job responsibilities
Lead the design build and implementation of technical solutions to complex problems.
Lead reviews of architecture design operations process or postincident analysis for your team. You will actively participate in reviews of systems owned by partner teams.
Drive automation and refactoring of existing solutions including incorporating new generative AI and machine learning components.
Ensure scalability reliability and efficiency of automation processes.
Report and analyze usage statistics of the tools and services that our team owns.
Proactively identify and mitigate risks and deficiencies.
Define your teams technical strategy and operating models.
Hire and develop others by leveraging your expertise coaching and mentoring.
A day in the life
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small and midmarket accounts to enterpriselevel customers including public sector. The AWS Global Support team interacts with leading companies and believes that worldclass support is critical to customer success. AWS Support also partners with a global list of customers that are building missioncritical applications on top of AWS services.
We work on a broad spectrum of projects of different sizes using different architectures technology stacks and programming languages (though the bulk of it is Python JavaScript / TypeScript and React). Tasks range from backend development frontend development and infrastructure as code. We prepare and review designs identify and mitigate risks experiment and share ideas all with the goal to keep innovating on behalf of our customers.
We engage with stakeholders build prototypes keep an eye on DevOps and deployments and do deep dives on root cause analysis when things go wrong.
You will spend the bulk of your time analyzing systems and writing code. This includes reviewing and approving code contributed by engineers outside of our team. You will be required to participate in oncall rotations to resolve ongoing incidents and these will occasionally occur outside of office hours.
About the team
SysDev Engineering Tooling & Automation (SETA) is a part of the AWS Frontline Support Organisation focused on creating internal tooling as well as internal and external automation for AWS Support Customers and internal builders.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
3 years of noninternship professional software development experience
3 years of administrative experience in networking storage systems operating systems and handson systems engineering experience
3 years of designing or architecting (design patterns reliability and scaling) of new and existing systems experience
Experience programming with at least one modern language such as C C# Java Python Golang PowerShell Ruby
Knowledge of systems engineering fundamentals (networking storage operating systems)
Bachelors degree
Knowledge of a frontend language (Javascript CSS HTML etc.
Experience with CI/CD pipelines build processes
Experience in automating deploying and supporting largescale infrastructure
Amazon is an equal opportunities employer and we value your passion to discover invent simplify and build. We welcome applications from all members of society irrespective of age sex disability sexual orientation race religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national along with an updated curriculum vitae.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
We have ambitious goals to augment human ability and increase levels of automation using the latest generative AI and machine learning techniques web frameworks and the AWS product suite itself.
We are seeking curious selfstarters to join our dynamic and growing team. You will get broad exposure to the AWS organization and learn more about the products and services that we build and support on a global basis. This is an opportunity to get involved in identifying and defining the most impactful solutions to ambiguous problems across a large product inventory at scale.
This is a handson technical engineering role with scope to increase your specialization in the areas of data and systems analysis statistics AI architecture and design DevOps and team leadership roles.
Key job responsibilities
Lead the design build and implementation of technical solutions to complex problems.
Lead reviews of architecture design operations process or postincident analysis for your team. You will actively participate in reviews of systems owned by partner teams.
Drive automation and refactoring of existing solutions including incorporating new generative AI and machine learning components.
Ensure scalability reliability and efficiency of automation processes.
Report and analyze usage statistics of the tools and services that our team owns.
Proactively identify and mitigate risks and deficiencies.
Define your teams technical strategy and operating models.
Hire and develop others by leveraging your expertise coaching and mentoring.
A day in the life
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small and midmarket accounts to enterpriselevel customers including public sector. The AWS Global Support team interacts with leading companies and believes that worldclass support is critical to customer success. AWS Support also partners with a global list of customers that are building missioncritical applications on top of AWS services.
We work on a broad spectrum of projects of different sizes using different architectures technology stacks and programming languages (though the bulk of it is Python JavaScript / TypeScript and React). Tasks range from backend development frontend development and infrastructure as code. We prepare and review designs identify and mitigate risks experiment and share ideas all with the goal to keep innovating on behalf of our customers.
We engage with stakeholders build prototypes keep an eye on DevOps and deployments and do deep dives on root cause analysis when things go wrong.
You will spend the bulk of your time analyzing systems and writing code. This includes reviewing and approving code contributed by engineers outside of our team. You will be required to participate in oncall rotations to resolve ongoing incidents and these will occasionally occur outside of office hours.
About the team
SysDev Engineering Tooling & Automation (SETA) is a part of the AWS Frontline Support Organisation focused on creating internal tooling as well as internal and external automation for AWS Support Customers and internal builders.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
3 years of noninternship professional software development experience
3 years of administrative experience in networking storage systems operating systems and handson systems engineering experience
3 years of designing or architecting (design patterns reliability and scaling) of new and existing systems experience
Experience programming with at least one modern language such as C C# Java Python Golang PowerShell Ruby
Knowledge of systems engineering fundamentals (networking storage operating systems)
Bachelors degree
Knowledge of a frontend language (Javascript CSS HTML etc.
Experience with CI/CD pipelines build processes
Experience in automating deploying and supporting largescale infrastructure
Amazon is an equal opportunities employer and we value your passion to discover invent simplify and build. We welcome applications from all members of society irrespective of age sex disability sexual orientation race religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national along with an updated curriculum vitae.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employment Type
Full-Time
Key Skills
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