Mental Behavioral Health Technician Medical Assistant
Mental Behavioral Health Technician Medical Assistant
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Job Description
Would you like to make a difference in peoples lives Are you passionate about mental health and serving others If so this position is for you!
We are seeking a compassionate person to fill our Regional Behavioral Health Technician position. This is a patient care opportunity perfect for a Medical Assistant Mental Health Technician or those with a patientfirst attitude solid work experience and an eagerness to learn! Greenbrook is seeking an individual who will be trained and certified to administer breakthrough behavioral health care services including Transcranial Magnetic Stimulation (TMS) and esketamine therapy to patients with depression and other mental health disorders.
We offer a competitive pay range of $2023/hr (based on education level and prior experience) PLUS a generous benefits package including 401(k) with company match paid time off and medical/dental/vision benefits.
This position will be based between our Anchorage and Wasilla centers. This position requires availability MondayFriday for 8hour shifts scheduled between the hours of 7am 7:30pm) as our hours of operation are flexible and vary depending on regional needs (including occasional weekends too).
Primary responsibilities are but not limited to:
- Administering TMS or esketamine therapy as applicable in accordance with all providerestablished clinical guidelines and protocols including but not limited to: preparing the TMS medical device as applicable; reviewing all medication/treatment administration information with each patient (subject to provider preference); monitoring all aspects of TMS of esketamine treatment to ensure patient wellbeing and clinical accuracy; and taking patient vitals before esketamine treatment 40 mins after administration and prior to patient release.
- Providing and collecting Spravato Informed Consent forms before induction of any esketamine treatments and submits REMS Monitoring forms following each esketamine treatment.
- Reviewing and administering psychiatric rating scales (i.e. PHQ9 QIDSSR16 to patients as applicable to benchmark treatment progress and ensure continuity of care.
- Identifying and resolving any issues related to patient discomfort during treatment using FDA preapproved guidance from device manufacturer(s) or applicable medication protocols and in accordance with all clinical provider directives.
- Delivering exceptional patient care at all times by demonstrating empathy developing trust utilizing reflecting listening and providing support to a vulnerable patient population.
- Recording all treatment session notes and documents in EHR collaborating with other team members and/or providers as needed.
- Scheduling patient consultations and visits (both over the phone and in person) as well as conducting patient checkout procedures including collecting applicable copayments and relaying discharge instructions.
- Maintaining understanding of general insurance and billing procedures to support related workflows and requests as required.
Minimum Qualifications:
- Bachelors Degree (preferred not required see other acceptable qualifications below) and at least one year of experience working in a patient care or mental health office setting or operating room setting OR;
- High School Diploma Associate Degree Medical Assistant or other clinical certification may be considered with additional years of solid work experience.
Preferred Experience and Qualifications:
- Proficiency in Microsoft Office applications and EHR systems preferably Athena and SalesForce.
- Knowledge of marketplace insurance payers and medical necessity guidelines highly recommended but not required.
- Clinical Interviewing
- Basic Life Support Certification will be provided
Characteristics of our employees:
- Displays a patient first mentality
- Selfstarter and selfmanager
- Exemplifies strong work ethic and operates with highest level of integrity in and outside of the office
- Acts courteously with all patients staff and doctors
- Detail oriented
- Physically able to stand on feet for many hours at a time
Who we are:
Operating through over 130 Companyoperated treatment centers Greenbrook is a leading provider of Transcranial Magnetic Stimulation (TMS) therapy an FDAcleared noninvasive therapy for the treatment of Major Depressive Disorder and other mental health disorders in the United States. TMS therapy provides local electromagnetic stimulation to specific brain regions known to be directly associated with mood regulation. Greenbrook has provided more than 1.3 million TMS treatments to over 40000 patients struggling with depression.
Over 16 million Americans are affected by depression. Greenbrook TMS is changing the way that depression is treated and YOU can be part of making a positive difference in the lives of patients by joining our amazing team!
To learn more about our WHY click here: patient testimonies on HOW we are transforming lives for the better click here: TMS is a growing company seeking dedicated individuals who will be key employees as we expand come join us!
GBSP24
Required Experience:
IC
Employment Type
Remote
Company Industry
Key Skills
- Crisis Management
- Motivational Interviewing
- Patient Care
- Behavioral Health
- Intake Experience
- Case Management
- Experience with Children
- Mental Health Counseling
- Psychotherapy
- PTSD Care
- Social Work
- Addiction Counseling
