Fast Track Specialist
Fast Track Specialist
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1 Vacancy
Job Description
- Fast Track Adjuster
Estimated Travel Percentage : No Travel
Relocation Provided: No
Fast Track Claim Adjuster
Who we are
American International Group Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience today AIG member companies provide a wide range of property casualty insurance life insurance retirement solutions and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets manage risks and provide for retirement security.
Get to know the business
General Insurance is a leading provider of insurance products and services for commercial
and personal insurance customers. It includes one of the worlds most farreaching property casualty networks. General Insurance offers a broad range of products to customers through
a diversified multichannel distribution network.
About the role
What you need to know:
The role of a FastTrack Claim Adjuster is to investigate evaluate and resolve first and thirdparty auto liability claims minor injury claims and low complexity general liability losses. This requires accurate and thorough documentation as well as resolution action plans based upon the applicable law coverage and supporting evidence. Provides exceptional customer service and ongoing communication to the appropriate stake holders through the life of the claim.
Additional responsibilities include:
- Maintains high standards of customer service. This includes prompt contact and follow up to complete timely and accurate investigation damage evaluation and claim resolution in accordance with regulatory and company standards.
- Conducts a thorough investigation of coverage liability and damages. Must document facts and maintain evidence to support claim resolution.
- Comply with all statutory and regulatory requirements in all applicable jurisdictions.
- Establish appropriate loss and expense reserves with documented rationale. Ongoing review of reserves required through life of file.
- Demonstrates technical efficiency through timely consistent of best claim handling practices and claim handling guidelines.
- Communicates effectively with internal and external customers on claims and account issues.
- Maintain and manage a diary system to efficiently manage and resolve assigned claim inventory.
- Property and casualty licenses required. Must be obtained within 6 months of hire.
What were looking for:
- Bachelors degree or equivalent work experience
- 2 years previous claim handling experience preferred
- Excellent verbal and written communication skills
- Excellent customer service skills
- Analytical with good decisionmaking skills
- Strong organizational skills and detail oriented
- Ability to work independently handle multiple tasks simultaneously and exercise good judgment
- Property and casualty licenses required. Must be obtained within 6 months of hire
A look at our benefits (For U.S. and UK only)
At AIG we have a 100year legacy of working to make the world a better place. And that begins with our employees. Were proud to offer a range of employee benefits and resources that help you protect what matters most your health care savings financial protection and wellbeing. We provide a variety of leaves for personal health family and military needs. For example the Giving Back program allows you to take up to 16 hours a year to volunteer in your community.
We also believe in fostering our employees development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education skills and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.
We are an Equal Opportunity Employer
It has been and will continue to be the policy of American International Group Inc. its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race color religion age gender gender expression national origin veteran status disability or any other legally protected categories. At AIG we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation growth and profitability. Through a wide variety of programs and initiatives we invest in each employee seeking to ensure that our people are not only respected as individuals but also truly valued for their unique perspectives.
Grade 17
AIG Claims Inc.
We are an Equal Opportunity Employer
American International Group Inc. its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race color religion age gender gender expression national origin veteran status disability or any other legally protected categories such as sexual orientation. At AIG we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation growth and profitability. Through a wide variety of programs and initiatives we invest in each employee seeking to ensure that our people are not only respected as individuals but also truly valued for their unique perspectives.
To learn more please visit: is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process please send an email to . Reasonable accommodations will be determined on a casebycase basis.
In order to work from or visit an AIG office and in accordance with the terms and conditions of AIGs COVID19 vaccination policy individuals hired into this position will be required to attest that they have been fully vaccinated and agree to have their vaccination status and proof of vaccination confidentially stored by AIG. Exemptions may be considered on a case by case basis.
Enjoy benefits that take care of what matters
At AIG our people are our greatest asset. We know how important it is to protect and invest in whats most important to you. That is why we created our Total Rewards Program a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health wellbeing and financial securityas well as your professional developmentto bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the worlds most farreaching property casualty networks. It is an exciting time to join us across our operations we are thinking in new and innovative ways to deliver everbetter solutions to our customers. At AIG you can go further to support individuals businesses and communities helping them to manage risk respond to times of uncertainty and discover new potential. We invest in our largest asset our people through continuous learning and development in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
Were committed to creating a culture that truly respects and celebrates each others talents backgrounds cultures opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements diversity and inclusion learning cultural awareness activities and Employee Resource Groups (ERGs). With global chapters ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIGs greatest assets and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race color religion age gender gender expression national origin veteran status disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation please send an email to .
Functional Area:
Required Experience:
Unclear Seniority
Employment Type
Full-Time
