Client Relations AssociateReceptionist Full Time In-Office
Client Relations AssociateReceptionist Full Time In-Office
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Job Description
Golden Reserve is seeking a detailoriented and customerfocused individual to join our team. As a Client Relations Associate you will be part of our highperforming Scheduling Team. We run TV Shows Radio Shows Ads and other marketing activity across 7 cities generating phone calls and web forms that have to be handled with extreme care. The Client Relations Associate is dedicated to handling those inbound leads by following our scripts and getting the caller scheduled to meet with a member of our team. This role is integral to our mission of empowering retirees with clear actionable financial guidance.
About the Role:
Act as the primary point of contact for inbound callers addressing concerns about meeting providing information about our process and ensuring a positive experience.
Collaborate with the Scheduling Team to coordinate and schedule appointments with Retirement Planners.
Engage with new prospects to help them gather and provide the necessary information as they prepare for their meeting.
Work closely with the Scheduling Team Manager to support the teams goals and objectives.
Youre a perfect fit if you:
Have excellent communication and interpersonal skills with a customercentric approach.
Possess strong organizational skills and attention to detail.
Demonstrate the ability to work in a fastpaced environment and adapt to changing priorities.
Share our passion for making a positive impact on the lives of retirees.
What We Offer:
- Competitive annual total compensation minimum of $48000 uncapped incentive compensation.
- Opportunity to increase total compensation minimum to $50000 uncapped incentive compensation in first 6 months based on performance.
- Fulltime position with opportunities for career growth within a missiondriven company.
- Health insurance dental insurance 401(k) and life insurance benefits.
- A supportive and collaborative work environment.
Please note: This position will require working a full weekend once every 3 weeks with two weekdays off to balance the work week.
The rotating schedule in summary is:
Week 1: Work Monday Friday
Week 2: Work Monday Thursday. Off Friday. Work Saturday Sunday.
Week 3: OFF Monday and Tuesday. On Wednesday Friday. Off Saturday Sunday.
And repeat.
Ready to contribute to a team thats transforming the financial services industry for retirees Apply now and be part of a company that values its employees and strives to make a meaningful difference in the lives of our clients.
Before you apply we encourage you to explore Golden Reserves mission and unique approach to financial planning through the provided links:
Watch our TV show Expedition Retirement: Listen to our radio and podcast shows: https://goldenreserve/radioandpodcast/
Read our CEOs Amazon bestselling book Fire Your Financial Advisor: Visit our website: https://goldenreserve/
If youre passionate about our mission and committed to exceptional service we look forward to receiving your application!
Required Experience:
IC
Employment Type
Full-Time
