Startup Support Manager Startup ACE PMO
Startup Support Manager Startup ACE PMO
Posted on :
14-04-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 46600 - 104200
Vacancy
1 Vacancy
Posted on :
14-04-2025
Job Description
Amazon has been rated one of the most admired companies in the US #1 most innovative and # 1 in Customer Service. Amazons technology business (AWS) has a history and tradition of leading the world in Webrelated technologies and services. Now with Amazon Web Services (AWS) you have the chance to help individuals and businesses within the startup community take their computing infrastructures and applications into the cloud.
The AWS Activate team is seeking a talented driven and detail oriented Operations Associate to join an organization that is responsible for driving adoption of the AWS platform by startups around the world. This is a unique opportunity to play a key role in a fast growing business and to provide significant value for customers building lean innovative new companies. As an Operations Associate on the AWS Activate team you are responsible for the daytoday operational tasks involved in onboarding customers to the Activate program and providing exceptional customer service.
Key job responsibilities
Works across multiple internal tools to review validate and process customer applications
Handles sensitive customer data adhering to internal data security protocol
Responds to external and internal customer inquiries with excellent communication and professionalism
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Bachelors degree
13 years of relevant experience working in an administrative support role or other customer facing roles
Ability to communicate professionally and write clearly concisely and precisely
Excellent computer skills; strong familiarity with Microsoft Office (Specifically Word Excel)
Ability to follow Standard Operating Procedures
1 years experience working in a large multinational IT company performing similar functions
Intermediate knowledge of SQL
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $46600/year in our lowest geographic market up to $104200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
The AWS Activate team is seeking a talented driven and detail oriented Operations Associate to join an organization that is responsible for driving adoption of the AWS platform by startups around the world. This is a unique opportunity to play a key role in a fast growing business and to provide significant value for customers building lean innovative new companies. As an Operations Associate on the AWS Activate team you are responsible for the daytoday operational tasks involved in onboarding customers to the Activate program and providing exceptional customer service.
Key job responsibilities
Works across multiple internal tools to review validate and process customer applications
Handles sensitive customer data adhering to internal data security protocol
Responds to external and internal customer inquiries with excellent communication and professionalism
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Bachelors degree
13 years of relevant experience working in an administrative support role or other customer facing roles
Ability to communicate professionally and write clearly concisely and precisely
Excellent computer skills; strong familiarity with Microsoft Office (Specifically Word Excel)
Ability to follow Standard Operating Procedures
1 years experience working in a large multinational IT company performing similar functions
Intermediate knowledge of SQL
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $46600/year in our lowest geographic market up to $104200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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