Billing Specialist
Billing Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
About us:
goFLUENT is fundamentally disrupting the language learning market around the world helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform a unique blend of AIpowered technology unmatched content library and human interaction.
We are a missiondriven SaaS company that believes passionately in the right of every employee to have an equal opportunity to achieve success in the workplace regardless of their native language. We are part of a truly global company with 1000 employees around the world.
Join us and feel a sense of purpose in your work everyday!
Job description:
Do you excel in team collaboration communication and analytical problemsolving Join our team as a Billing Specialistand play a pivotal role in connecting our clients with our innovative language training solutions.
Key Responsibilities:
- Oversee the registration and implementation of our language training solutions for our clients learners working closely with the Customer Success Registration and Group Lessons Teams to ensure client needs are met.
- Manage changes during the training period such as credit transfers and deadline extensions and serve as the primary point of contact for requests from clients or other internal teams.
- Alert the Customer Success/Account Executive about any significant issues or client needs that arise.
- Generate and share administrative reports for internal teams and provide insights to the Learning Consultant team to boost learner engagement.
- Validate preinvoices biweekly send them via email or other requested channels and follow up on unpaid invoices through email and phone.
Why Youll Love This Job:
- DetailOriented Work: If you have a keen eye for detail and thoroughness this role is perfect for you.
- Team Collaboration: Be part of a dedicated team that values collaboration and support.
- TechSavvy Work: Use your proficiency with Office (especially Excel) and/or GSuite (particularly Google Sheets) to streamline processes and improve efficiency.
- Analytical ProblemSolving: Apply your strong analytical and problemsolving skills to anticipate potential issues and find effective solutions.
What Were Looking For:
- Proven experience in administrative services.
- Fluent in Spanish both written and oral. Must be able to communicate in English as well.
- Strong team collaboration and communication skills.
- Exceptional problemsolving skills and the ability to anticipate potential issues.
What we offer:
Our culture is unlike anywhere else. Starting day one of your #lifeatgoFLUENT tons of awesome perks and benefits await you including:
- Dynamic startuplike experience within the security of a fastgrowing 25year old Swissbased company.
- Learn from top executives and visionaries in the learning and language market.
- The experience of joining an innovative organization with an international vibrant working environment.
- Full onboarding and fast ramp mentoring program leading candidates to success.
- Worldclass learning experience by being a goFLUENT learner. Learn from one of our 18 business languages!
- Ability to work from any of our 20 offices around the world.
- Exciting teambuilding events.
Eager to learn more watch our video to discover goFLUENT in the words of our people worldwide:
Employment Type
Full Time
