Senior HardwareSoftware Technician
Senior HardwareSoftware Technician
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Job Description
Senior Hardware/Software Technician
Washington DC
CCDAS24014
Areyoureadyto enhanceyour skills and buildyour career in a rapidly evolving business climateAreyoulooking for a career where professional development is embedded inyour employers core culture If so Chenega Military Intelligence & Operations Support (MIOS) could be the place foryou! Join our team of professionals who support largescale government operations by leveraging cuttingedge technology and takeyour career to the next level!
As one of the newest Chenega companies Chenega Defense & Aerospace Solutions (CDAS) was developed with the purpose of providing expert Engineering and Technical Support Services to federal customers.
The Senior Hardware/Software Technician supports monitors tests and troubleshoots hardware and software problems with the SSP network.
Duties and Responsibilities:
- Recommend and schedule repairs.
- Provide enduser support for all SSP networkbased applications.
- Install and configure workstations laptops and iPhones.
- Troubleshoot VPN issues with SSPfurnished equipment.
- Provide Windows operating system support Windows 10 installation patching troubleshooting and deployment.
- Research and troubleshoot issues with Microsoft Office 2010/2013/2016.
- Install and troubleshoot issues with a variety of SSPspecific developed and 3rd party software.
- Collaborate with other onsite contractors to manage and contain network spillages.
- Work with the SPCIO office to prepare for IT Accreditation and cyber security inspections.
- Provide guidance and mentorship to junior technicians or IT staff.
- Independently diagnose and resolve complex hardware and software issues.
- Use critical thinking and problemsolving skills to determine the root causes and implement effective solutions.
- Plan and manage IT projects independently including resource allocation timelines and risk assessment to ensure successful project completion.
- Independently maintain comprehensive records and documentation of IT configurations changes and incidents. Use this information for auditing reporting and decisionmaking purposes.
- Manage IT budgets and make decisions regarding expenditures including procurement of hardware and software licenses within budget constraints.
- Other duties as assigned.
Minimum Qualifications: (To perform this job successfully an individual must be able to perform each essential duty satisfactorily.
- Associate degree or bachelorsdegree (preferred)from an accredited institution.
- High school diploma or GED equivalent and an additional 5 years of experience can be substituted for a degree.
- 5 years of IT systems support experience.
- IT certifications:CompTIA Certification A Network or Security.
- Secret clearance required.
Knowledge Skills and Abilities:
- Ability to make informed and independent decisions that impact the efficiency security and functionality of the technology infrastructure.
Howyoullgrow
At Chenega MIOS our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entrylevel employees to senior leaders we believe theres always room to learn.
We offer opportunities to help sharpen skills in addition to handson experience in the global fastchanging business world. From onthejob learning experiences to formal development programs our professionals have a variety of opportunities to continue to grow throughout their careers.
Benefits
At Chenega MIOS we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you.
Chenega MIOSs culture
Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy centered confident and aware. We offer wellbeing programs and continuously look for new ways to maintain a culture where we excel and lead healthy happy lives.
Corporate citizenship
Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients our team members and our communities. We believe that business has the power to inspire and transform. We focus on education giving skillbased volunteerism and leadership to help drive positive social impact in our communities.
Learn more about Chenegas impact on the world.
Chenega MIOS News https://chenegamios/news/
Tips from your Talent Acquisition team
We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research we suggest you review the following links:
Chenega MIOS web site
Glassdoor Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin or protected veteran status and will not be discriminated against on basis of disability. Affirmative Action plans are available for review by employees and job seekers by contacting our EEO/AA officer at. If you are having technical issues or need an accommodation please email us at . Every effort will be made to respond within 24 business hours.
Native preference under PL 93638. Drugfree workplace.
We participate in the EVerifyEmployment Verification Program.
Required Experience:
Senior IC
Employment Type
Full Time
