This is a Level 3 or 4 position. Cleo has 5 internal levels of competency within Product Analytics. See our skills framework for how we differentiate on seniority.
About Cleo
At Cleo were not just building another fintech app. Were embarking on a mission to fundamentally change humanitys relationship with money. Imagine a world where everyone regardless of background or income has access to a hyperintelligent financial advisor in their pocket. Thats the future were creating.
Cleo is a rare success story: a profitable fastgrowing unicorn with over $200 million in ARR and growing over 2x yearoveryear. This isnt just a job; its a chance to join a team of brilliant driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.
If youre driven by complex challenges that push your expertise the chance to shape something truly transformative and the potential to share in Cleos success as we scale while growing alongside a company thats scaling fast this might be your perfect fit.
Follow us on LinkedIn to keep up to date with new product features and insights from the team.
What youll be doing
As a Senior or Lead Product Analyst in the newly created New Ventures Studio youll be at the centre of strategic decisionmaking within an important aspect of Cleos growth; building a function that can quickly develop new proposals spinup prototypes iterate designs and validate as go/nogo for future products. You will help design the quantitative elements of this process and work alongside Product Managers Designers and Engineers to execute on new ideas and drive the future of what we build at Cleo.
Youll also sit within the wider data function here at Cleo; a hotshot chapter of 60 Machine Learning Engineers Product Analysts and Analytic Engineers with significant industry experience who are at the heart of everything we do at Cleo.
We are looking for a selfstarter focused on results with a demonstrated background in using analytics to drive the understanding growth and success of a product.
- Work with Product Design Engineering and Machine Learning teammembers in your area to build an insightdriven product strategy that leads to highimpact outcomes
- Build a robust framework for validating the user benefit and commercial viability of new product bets
- Conduct deepdive analysis of the product ecosystem to understand user behaviour and new opportunities
- Influence the roadmap of product teams through presentation of databased recommendations to senior product and business leadership
- Define how we quantitatively evaluate success setting KPIs designing tracking to measure what really matters
- Conduct regular A/B tests to determine the impact of product changes on success metrics
- Build models of usersegmentation customer lifetime value etc.
- Work with Analytics Engineering to prioritise data modelling needs in your area as well as directly contributing to our transformed data codebase
- Set and be an advocate for analytics bestpractice constantly pushing the Data chapter forward in this area
About you
- 5 years of experience doing quantitative analysis within a crossfunctional digital product environment
- A strong ability to communicate findings to nontechnical stakeholders and to influence the decisionmaking process
- Experience conducting large scale A/B experiments and interpreting results to drive product and business decisions
- Ability to define new product metrics from complex unstructured data
- Knowledge of statistics (e.g. hypothesis testing regressions)
- Excellent SQL skills
- Fluency in Python and its application in data analysis
- Experience taking new products/features from inception to success
- Experience with data visualisation tools such as Tableau Superset Looker Mode
- Experience building products from scratch (i.e. 0>1 is beneficial for the New Ventures team
- Experience with habit formation and behavioural change is highly desirable for this role.
What do you get for all your hard work
- A competitive compensation package (base equity) with biannual reviews aligned to our quarterly OKR planning cycles. This role is level 3 or 4 offering 70K113K. You can view our public progression framework and salary bandings here: at one of the fastestgrowing tech startups backed by top VC firms Balderton & EQT Ventures
- A clear progression plan. We want you to keep growing. That means trying new things leading others challenging the status quo and owning your impact. Always with our complete support.
- Flexibility. We cant fight for the worlds financial health if were not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
- Work where you work best. Were a globally distributed team. If you live in London we have a hybrid approach wed love you to spend one day a week or more in our beautiful office. If youre outside of London well encourage you to spend a couple of days with us a few times per year. And well cover your travel costs naturally.
- Other benefits;
- Companywide performance reviews every 6 months
- Generous pay increases for highperforming team members
- Equity topups for team members getting promoted
- 25 days annual leave a year public holidays an additional day for every year you spend at Cleo up to 30 days)
- 6 employermatched pension in the UK
- Private Medical Insurance via Vitality dental cover and life assurance
- Enhanced parental leave
- 1 month paid sabbatical after 4 years at Cleo
- Regular socials and activities online and inperson
- Well pay for your OpenAI subscription
- Online mental health support via Spill
- Workplace Nursery Scheme
- And many more!
We strongly encourage applications from people of colour the LGBTQ community people with disabilities neurodivergent people parents carers and people from lower socioeconomic backgrounds.
If theres anything we can do to accommodate your specific situation please let us know.
UK App access: The Cleo app is no longer downloadable in the UK (but only until next year). If youre an existing user youll still have access to the app. But some features wont be available (just for a little while). Why 99 of our users are based in the US where financial health is often overlooked. Weve decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then well be able to apply what we learn to better support our UK users in the future.