PT-30 Consumer Loan Closing Specialist - Westchase District
PT-30 Consumer Loan Closing Specialist - Westchase District
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Job Description
**This position is parttime scheduled at 30 hours per week**
The Consumer Loan Closing Specialist provides internal and external Member service by supporting the delivery of consumer financial services. The person in this role is accountable to complete detail audits process and fund credit applications received by several delivery channels. Collaborates with Credit Union Branches Credit Underwriters and Lending Operation departments with the loan application process to provide efficient quality services to MemberOwners. Ensuring each loan produced comply with applicable Federal and State laws banking regulations and Smart Financials policies and procedures.
- Daily funding of consumer loan applications into the core date system (DNA). Validate memberowners information is exported accurately to core system and ensure Credit Underwriters conditions are met.
- Complete a detail audit of documents received for processing ensuring each file processed complies with Credit Union guidelines federal and state laws and regulations.
- Serves as the subject matter expert on consumer loan services by aiding with general questions received from branch personnel and internal team members including late closing assistance.
- Email DocuSign materials and closing documents to memberowners in a timely manner. Daily mailing of adverse action letters to applicants to meet compliance standards.
- Post backend products and down payment to appropriate MemberOwner accounts including general ledger postings of tax title and license fees required for lien perfection. Disburse checks for payments to external financial institutions MemberOwners and dealerships.
- Create ACH records in system to disburse funds to/from accounts of the authorized party. Provide MemberOwners current insurance information to vendor for proper tracking.
- Complete other duties and tasks as assigned.
Requirements
Experience
A minimum of one year up to three years of similar or related experience including preparatory experience.
Education/Certifications/Licenses
A high school degree or equivalent
Interpersonal Skills
Courtesy and tact are essential elements of the job. Work involves personal contact with customers and others inside and outside the organization generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions updating or referring. Communications generally require shorter and not indepth discussions.
Other Skills
Basic mathematical operations/skills. Familiar with Consumer Lending laws and regulations. Financial services core systems experience. Knowledge of legal compliance related to FCRA. Computer skills with the ability to handle extensive data entry in an accurate & timely manner. Microsoft Office (Word Outlook and Excel). Professional and courteous communication skills.
ADA Requirements
Physical Requirements
Is able to bend sit and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards telephones copiers facsimiles and calculators. Must be able to routinely perform work on computer for an average of 68 hours per day when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular reliable and timely attendance.
Working Conditions
Must be able to routinely perform work indoors in climatecontrolled shared work area with minimal noise.
Mental and/or Emotional Requirements
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations spell accurately and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple simultaneous and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
Benefits
Smart Financial Credit Union offers a competitive salary and excellent toptier benefits. In addition Smart Financial Credit Union has a tuition reimbursement program; full time employees can receive up to $2000 per year in tuition reimbursement.
Smart Financial Credit Union was ranked as Houstons Best Places to Work five consecutive years in a row!
Source: Houston Business Journaland 2015.
Smart Financial Credit Union was ranked USA Top Workplaces (National Award)!
Source: Houston Chronicle 2021 and 2022
Smart Financial Credit Union was ranked Top Workplaces (Regional Award) five consecutive years in a row!
Source: Houston Chronicle and 2024.
Smart Financial Credit Union was also ranked as Best Companies to Work for in Texas! Four consecutive years in a row!
Source: Texas Association of Business (TAB) and Texas Monthly Magazineand 2017
*** Applicants must submit a resume in order to be considered for the position.
Smart Financial does not discriminate on the basis of race sex color religion age national origin marital status disability veteran status genetic information sexual orientation gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Smart Financial Credit Union (SFCU) commits to fostering a diverse equitable and inclusive workforce and member base where a sense of belonging is evident. Our core values and purpose compel us to invest in our culture with the objective that all who interact within and with the credit union can be appreciated for their unique individuality and thrive in the environment with respect for each other and our greater community.
Unclear Seniority
Employment Type
Part-Time
