Program Manager World Wide Operations
Program Manager World Wide Operations
Posted on :
14-04-2025
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1 Vacancy
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Job Description
Amazon World Wide Operations is seeking a Program Manager to join our dynamic team.
If you are a strategic thinker with a strong background in program management and the ability to drive crossfunctional projects we encourage you to apply. Embrace the opportunity to contribute to our dynamic and fastpaced environment. Apply now to be a part of our futureforward journey.
Amazon Worldwide Operations is looking for Program Managers with a strong delivery record and proven project management experience to own strategic tactical crossfunctional and technology projects and programs within Amazon Transportation Services. These roles require scoping and creating project plans developing processes coordinating and driving and communicating to senior management on status risks and process/product changes. Crossteam coordination project management and executive presentation skills are essential.
Key job responsibilities
Manage full lifecycle of complex crossfunctional programs with considerable impact across multiple organizations
Development of the overall program strategy tactically driving teams in and outside of your organization to deliver
Define the program (mission vision tenets) set objectives analyze data and drive improvements that are quantified with metrics
Work autonomously in an ambiguous environment seeking to understand business problems automation limitations scaling factors boundary conditions and reasons behind leadership decisions
Partner with teams across the business you support and beyond to source allocate and coordinate resources
Partner with customers internal/external teams and engineering teams to determine what projects move forward and in what priority order
Oversee gaps between teams processes and systems helping teams reduce exposure to classic failure modes (e.g. requirements not sufficiently understood or documented ineffective crossteam collaboration longterm impact(s) from thirdparty solutions security not considered insufficient stakeholder review etc.
Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
Work with program managers business leaders and executive team to communicate and impact critical business initiatives
Develop implement and govern KPI reporting for a portfolio of programs providing visibility to the milestones and performance across all projects
Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
Roll up your sleeves and do whatever is necessary; general manager / owner mentality
Create communicate and manage budget for projects
A day in the life
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment. The benefits that generally apply to regular fulltime employees include:
1. Medical Dental and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
Learn more about our benefits here: the team
Our wide array of business lanes offer a unique blend of challenges and opportunities. Whether your passion lies in operational excellence technology innovation or logistical expertise there is a place for your skills to flourish.
Our Inclusive team culture values effective communication across teams and levels while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goaloriented collaborative approach our team is committed to delivering results
Bachelors degree in supply chain business engineering finance or related technical or quantitative field
3 years of program or project management experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and nontech teams
Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
PMP
3 years of driving process improvements experience
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
If you are a strategic thinker with a strong background in program management and the ability to drive crossfunctional projects we encourage you to apply. Embrace the opportunity to contribute to our dynamic and fastpaced environment. Apply now to be a part of our futureforward journey.
Amazon Worldwide Operations is looking for Program Managers with a strong delivery record and proven project management experience to own strategic tactical crossfunctional and technology projects and programs within Amazon Transportation Services. These roles require scoping and creating project plans developing processes coordinating and driving and communicating to senior management on status risks and process/product changes. Crossteam coordination project management and executive presentation skills are essential.
Key job responsibilities
Manage full lifecycle of complex crossfunctional programs with considerable impact across multiple organizations
Development of the overall program strategy tactically driving teams in and outside of your organization to deliver
Define the program (mission vision tenets) set objectives analyze data and drive improvements that are quantified with metrics
Work autonomously in an ambiguous environment seeking to understand business problems automation limitations scaling factors boundary conditions and reasons behind leadership decisions
Partner with teams across the business you support and beyond to source allocate and coordinate resources
Partner with customers internal/external teams and engineering teams to determine what projects move forward and in what priority order
Oversee gaps between teams processes and systems helping teams reduce exposure to classic failure modes (e.g. requirements not sufficiently understood or documented ineffective crossteam collaboration longterm impact(s) from thirdparty solutions security not considered insufficient stakeholder review etc.
Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
Work with program managers business leaders and executive team to communicate and impact critical business initiatives
Develop implement and govern KPI reporting for a portfolio of programs providing visibility to the milestones and performance across all projects
Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
Roll up your sleeves and do whatever is necessary; general manager / owner mentality
Create communicate and manage budget for projects
A day in the life
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment. The benefits that generally apply to regular fulltime employees include:
1. Medical Dental and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
Learn more about our benefits here: the team
Our wide array of business lanes offer a unique blend of challenges and opportunities. Whether your passion lies in operational excellence technology innovation or logistical expertise there is a place for your skills to flourish.
Our Inclusive team culture values effective communication across teams and levels while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goaloriented collaborative approach our team is committed to delivering results
Bachelors degree in supply chain business engineering finance or related technical or quantitative field
3 years of program or project management experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and nontech teams
Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
PMP
3 years of driving process improvements experience
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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