Program Manager
Program Manager
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Job Description
Job Title:Program Manager
Reports To:TheProgram Managerwill report to the Senior Client Director or equivalent leadership.
Job Overview
We are seeking a highly organized and proactive Startup Program Manager to support and drive the execution of key initiatives and events for the North America (NAMER) Startups (SUM) team. This individual will play a vital role in both strategic planning and day-to-day operations ensuring smooth program delivery and outstanding internal and external stakeholder engagement.
SPS offers a competitive benefits package including offerings of: paid time off paid holidays medical dental vision legal and life insurance transit program referral bonuses pet insurance EAP and a 401K with company match.
Schedule: Remote
Key Responsibilities
- Program administration and event management support for NAMER SUM 1P and 3P events and programs (including but not limited to Summits re:Invent Tech Weeks)
- Operational leadership for SUM team including wiki page creation event calendar updates and newsletter creation and management
- Co-own the re:Spark program strategy with field marketing and lead execution at re:Invent 2025; seek to continually improve the program based on pilot results
- Project manage applicable NAMER SUM projects through Asana and Airtable
- Provide a high-level of customer service to internal stakeholders (account teams sales leadership) as well as external customers
Ideal Candidate Will Have:
- Strong background in program or project management preferably within a startup or fast-paced tech environment.
- Experience in event planning or operations for large-scale high-impact events.
- Proficiency in project management tools such as Asana and Airtable.
- Exceptional organizational communication and stakeholder management skills.
Qualifications and Education Requirements:
- High School Diploma (or equivalent) required. Bachelors Degree or higher preferred.
- Minimum of 3-5 years of experience in high level relationship building and operational management.
- Previous management/ supervisor experience overseeing 5-10 employees.
- Ability to build business relationships and interact effectively with C level executives.
- Solid understanding of selling skills.
- Exceptional computer skills.
- Industry related experience a plus.
- Driven by client satisfaction with proven track record of diplomacy and ownership.
- Strong integrity solid business ethics.
- Strong team approach to account management.
Travel:Some local travel is required for this position. Approximately up to 15%.
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice
WHAT WE OFFER
- Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
- Learning & Development: At SPS we promote a work culture of learning so that you can develop to be the best at what you do!
- We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
- Benefit Offerings:Medical Dental Vision HCFSA DCFSA HSA Commuter Transit and Parking Supplemental Life Insurance Accident Insurance Critical Illness Hospital Indemnity Legal Program Identify Theft Protection Pet Discounts Pet Insurance Group Home and Auto Insurance EAP Short Term Disability Life Insurance Education Discounts 401k w/ matching Entertainment Discounts & Paid Time Off.
- Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
About SPS
SPSis an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe.
In North America our services include Mailroom Management (both physical and digital) Office Services such as Reception Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking insurance legal higher education advertising and other professional services including many Fortune 500 companies.
SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people applicants and employees by promoting a culture of access inclusion equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex sexual and reproductive health choices national origin age disability genetics military status gender identity or expression sexual orientation and/or any other status protected by law.
To view our privacy policy click on the link below:
Required Experience:
Manager
Employment Type
Full Time
