Front Office Manager
Front Office Manager
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Job Description
Hotel:
Tucson Marriott University Park880 E 2nd StreetTucson AZ 85719Front Office ManagerFull timeAtrium SPIRIT where teamwork passion and appreciation ignite service excellence
Are you passionate about creating unforgettable guest experiences Do you thrive in a fastpaced servicedriven environment Were looking for aFront Office Managerwhos ready to lead with purpose elevate service standards and ensure every guest feels right at home from the moment they arrive.
- Manage direct reports ensuring understanding of employment practices recommending employment decisions supporting performance management and implementing discipline.
- Ensure Associates meet guest needs respond to concerns and escalate issues as appropriate.
- Create a bestinclass guest experience by engaging with guests providing courteous service anticipating needs increasing loyalty and maintaining relationships.
- Coordinate with other departments to ensure efficient and timely service.
- Manage labor costs control expenses for supplies and equipment and determine revenuedriving initiatives to meet financial goals.
- Perform or assist with cleaning duties to achieve Cleanliness Assured Standards.
- Evaluate and recommend revenuedriving initiatives and monitor performance.
- Recommend and implement approved changes to improve service and operational efficiency.
- Serve as Manager on Duty as needed.
- Perform any other duties necessary to fulfill the primary purpose of the position.
- Minimum 2 years of hospitality front desk experience
- Minimum 2 years of supervisory experience
- Basic computer knowledge including Microsoft Word Excel PowerPoint Outlook and Teams
- Able to lift 50 lbs occasionally
- Able to lift 10 lbs regularly
- Able to stand or walk for the duration of the scheduled shift
- Able to work a flexible schedule including evenings nights weekends holidays and special events
At Atrium Hospitality youre a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay great benefits and exciting perks to support you on and off the job.
Including:
Daily Pay Get paid when you need it
Exclusive Travel Discounts Save big at Marriott and Hilton properties
401k Plans Invest in your future
Comprehensive Medical Insurance Your health matters to us
Additional PropertySpecific Perks Because every location has something special to offer
But we dont just offer jobswe help you build careers. With internship programs training plans hundreds of self paced on line classes and opportunities at 70 hotels nationwide you can grow your future the way you want.
Ready to take the next step Join a team that values you and your future!
Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set years & depth of experience certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected Veteran status.
Notice of candidate Privacy Rights:
Required Experience:
IC
Employment Type
Full-Time
