Account Manager Amazon Freight EU

Amazon Freight is a newly launched external facing freight service by Amazon. It allows both small and large businesses to use Amazon to transport products in bulk across Europe. This is an innovative technologydriven service currently growing rapidly in Europe. Amazon Freight is part of the Amazon Transportation Services organisation responsible for many of Amazons bestinclass logistics and transportation operations.

We are looking to hire for a London based Account Manager position responsible for nurturing and growing our existing portfolio of Shippers through relationship building engagement activities and great Shipper experience. The successful candidate will play a pivotal role in building this new function and should be highly analytical customer obsessed have experience in a commercial role and be ready to roll up their sleeves to grow this business.

Key job responsibilities
Nurture and grow an existing portfolio of small/medium sized shippers and achieve volume goals with bestinclass service
Maintain a high level of engagement from our shippers through consultative account management and proactively identify the challenges they are facing
Build strong relationships with key stakeholders across the portfolio as well as internally
Lead new commercial initiatives to solve customer pain points and improve shipper experience
Lead by example and coach other team members to ensure success as a team


A day in the life
Youll be based at one of our sites. Being on site allows you to stay close to every part of the delivery process and means you have visibility of everything to guide our logistics partners. Youll look after all elements of our partner relationships from getting the contracts in place to keeping track of performance.

This role is all about clear communication. Youll be in daily contact with the partners you manage to make sure they have everything they need to carry out deliveries on time.

About the team
Amazon couldnt deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS youll be welcomed into a diverse team that plays a central role in our success. Using air sea and road transport as well as sortation centres equipped with the latest technology youll help Amazons transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination quickly conveniently and sustainably.

Amazon Freight (AF) is a B2B startup within Amazon Transportation Services in Europe.
Amazon Freight allows external businesses (shippers) to use Amazons transportation technology and network to transport products in bulk across Europe. This is an innovative technologydriven solution for the logistics needs of small and large businesses and is scaling rapidly as an offering.

Bachelors degree
Experience with business development partnership management or sourcing new business
Experience in developing negotiating and executing business agreements
Experience with sales CRM tools such as Salesforce or similar software
Experience in setting up and managing a sales pipeline

Experience interpreting data and making business recommendations
Experience in online advertising or hightech products/services

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