We are looking for an experienced Data Analyst to join the Reverse Logistics Services team to help unlock insights which take our team to the next level. The ideal candidate will be excited about understanding and implementing new and repeatable processes while providing data to improve the Returns transportation business. The successful candidate will have strong data mining and modeling skills and is comfortable facilitating ideas and working from concept through to . They will partner with various key stakeholders to deep dive into the business challenges and data to identify insights providing recommendations for process improvement on a globally scalable level. This role requires an individual with excellent analytical abilities as well as strong business acumen.
Key job responsibilities
Retrieving and analyzing data using Excel SQL and other data management systems
Monitoring existing metrics analyzing data and partnering with internal/external teams to identify process and system improvement opportunities
Design develop and maintain scalable automated userfriendly systems reports or dashboards to enable stakeholders to manage the business and drive effective decisions
Prepare and deliver business requirements reviews to leadership teams
Excellent writing skills to create artifacts easily digestible by business and tech partners.
Be selfdriven and show ability to deliver on ambiguous projects with incomplete data
About the team
At Amazon Worldwide Returns & ReCommerce (WW R&R) we aspire to zero: zero cost of returns zero waste and zero defects.
We are an agile innovative organization dedicated to making zero happen to benefit our customers company and environment. We are constantly innovating to create longterm value at Amazon by investing in the future and focusing on the planet not just on the bottom line. WW R&R includes business product program operational data and software engineering teams who together manage the lifecycle of returned and damaged products.
Bachelors degree in Business STEM Operations Finance or related field
Experience in a business analyst data analyst or statistical analysis role
Experience managing and influencing key metrics
Ability to analyze associate and customer inputs to influence internal and external partners
Experience with MS Outlook Excel and Word
Strong written communications skills
Experience with data visualization tools like Tableau and/or experience with SQL & QuickSight
Experience in Retail Transportation or Operations
Advanced SQL skills
Experience with Python R or other scripting languages
Experience communicating across all levels of management peers and partners
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.