Risk Manager II Product Quality
Risk Manager II Product Quality
Posted on :
14-04-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 66800 - 142800
Vacancy
1 Vacancy
Posted on :
14-04-2025
Job Description
Amazons Perfect Order Experience team works to ensure that customers can buy with confidence on Amazon. We design and implement policies tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. Our greatest challenge is protecting Buyer trust without unjustly harming good selling partners. To strike the right balance we invest in mechanisms which allow us to accurately identify and mitigate risk and to quickly correct and learn from our mistakes. This strategy includes continuously evolving enforcement policies iterating our Machine Learning risk models and exercising highjudgement decisionmaking where we cannot apply automation.
Were looking for a Risk Manager with a passion for data and delivering results to work on our counterfeit prevention program ensuring that the products customers receive are authentic and in the condition they are expecting. You will own initiatives and work across program and product teams as well as with other Risk Managers and Business Analysts to deliver results against our counterfeit prevention goals. You will possess the ability to drive the creation of real tools and features for thousands of merchants participating in our stores on a regular basis.
The ideal candidate will be innovative obsess over Customers and empathize with their pain of receiving suboptimal products. They will be energized by working with crossfunctional teams and have a proven track record of succeeding in ambiguous situations. They will be comfortable with visualizing data and conceptualizing programs with a sharp focus on business outcomes. They will use data to guide decisions and prioritization and will deliver results that help Customers without unjustly impacting Sellers. They will have a track record of working across policy legal product engineering data science and operations teams to deliver successful program launches.
Key job responsibilities
Help drive our strategy to reduce the counterfeit complaint rate at a WW level
Define roadmaps to achieve business goals which includes solving for key drivers of counterfeit issues and designing solutions that eliminate issues
Design develop and deploy programs in partnership with product engineering policy and science teams
Work with business stakeholders and tech teams to define needs build solutions and measure results
Clarify and drive shortterm and longterm project priorities and commitments as well as establish and maintain clear chains of project and program management and accountability
Plan and conduct product/business reviews and reporting including program flashes budgeting ops optimization
About the team
Here at Selling Partner Services we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employeeled affinity groups reaching 10000 employees in chapters globally. We have innovative benefit offerings and we host annual and ongoing learning experiences including our DEI Ambassador Program. Amazons culture of inclusion is reinforced within our 16 Leadership Principles which remind team members to seek diverse perspectives learn and be curious and earn trust.
This position is available for remote work in one of the following states: Washington state.
5 years of compliance program management legal governance audit risk/loss prevention or equivalent experience
Bachelors degree or equivalent
Knowledge of Microsoft Excel and other Office products and applications at an advanced level
Experience with SQL
Strong enthusiasm to provide superb customer service to executive leadership and other key stakeholders
Exceptional written communication skills
4 years of program requirements definition and data and metrics leveraging to drive improvements experience
Project Management Professional (PMP) or equivalent certification
Experience leveraging technology and implementing lean principles/Six Sigma methodologies to drive process improvements or equivalent
Demonstrated analytical and quantitative skills to use hard data and metrics to back up assumptions
Masters degree or equivalent
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Were looking for a Risk Manager with a passion for data and delivering results to work on our counterfeit prevention program ensuring that the products customers receive are authentic and in the condition they are expecting. You will own initiatives and work across program and product teams as well as with other Risk Managers and Business Analysts to deliver results against our counterfeit prevention goals. You will possess the ability to drive the creation of real tools and features for thousands of merchants participating in our stores on a regular basis.
The ideal candidate will be innovative obsess over Customers and empathize with their pain of receiving suboptimal products. They will be energized by working with crossfunctional teams and have a proven track record of succeeding in ambiguous situations. They will be comfortable with visualizing data and conceptualizing programs with a sharp focus on business outcomes. They will use data to guide decisions and prioritization and will deliver results that help Customers without unjustly impacting Sellers. They will have a track record of working across policy legal product engineering data science and operations teams to deliver successful program launches.
Key job responsibilities
Help drive our strategy to reduce the counterfeit complaint rate at a WW level
Define roadmaps to achieve business goals which includes solving for key drivers of counterfeit issues and designing solutions that eliminate issues
Design develop and deploy programs in partnership with product engineering policy and science teams
Work with business stakeholders and tech teams to define needs build solutions and measure results
Clarify and drive shortterm and longterm project priorities and commitments as well as establish and maintain clear chains of project and program management and accountability
Plan and conduct product/business reviews and reporting including program flashes budgeting ops optimization
About the team
Here at Selling Partner Services we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employeeled affinity groups reaching 10000 employees in chapters globally. We have innovative benefit offerings and we host annual and ongoing learning experiences including our DEI Ambassador Program. Amazons culture of inclusion is reinforced within our 16 Leadership Principles which remind team members to seek diverse perspectives learn and be curious and earn trust.
This position is available for remote work in one of the following states: Washington state.
5 years of compliance program management legal governance audit risk/loss prevention or equivalent experience
Bachelors degree or equivalent
Knowledge of Microsoft Excel and other Office products and applications at an advanced level
Experience with SQL
Strong enthusiasm to provide superb customer service to executive leadership and other key stakeholders
Exceptional written communication skills
4 years of program requirements definition and data and metrics leveraging to drive improvements experience
Project Management Professional (PMP) or equivalent certification
Experience leveraging technology and implementing lean principles/Six Sigma methodologies to drive process improvements or equivalent
Demonstrated analytical and quantitative skills to use hard data and metrics to back up assumptions
Masters degree or equivalent
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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