Basic Needs Student Support - Student Assistant

Job Summary:

The CSUSB Basic Needs & Student Support serves as a onestop wellness hub with two service area locations where students can access basic needs services complete basic needs intake and connect to housing food financial and other essential resources both on and offcampus. We serves as a wellness hub where students can meet with a Wellness Ambassador to receive personalized support for their basic needs.

Programming in the BNs & Student Support center will address basic needs intake sessions educational literacy CalFresh application assistance swipe out assistance BNs grant request assistance housing intake traumainformed and financial literacy and much more. Our students wellbeing impacts their basic needs being addressed sense of belonging persistence graduation rate and overall experience. This is an exciting time to be a part of the Basic Needs & Student Support Staff and an opportunity to join a team committed to supporting students in the universitys Basic Needs & Student Support Center.

Who is a Wellness Ambassador

Represent a group of positive enthusiastic and wellinformed representatives of the student body who are interested supporting the daily operation of the Basic Needs & Student Support Center.

The Basic Needs & Student Support department is seeking an organized motivated and outgoing individual to support the daily operations of the Basic Needs & Student Support Center.

Responsibilities include but are not limited to:

Compassionate Care

• Provide quality and consistent studentcentered services to all students and provide additional resources and information to assist students in addressing their needs.
• Maintain a caring respectful comfortable welcoming and inclusive environment for all student shoppers served in the Obershaw DEN and/or mobile pantry.
• Maintain positive and professional working relationships with external agencies and the campus community including students staff and community members.
• Present a professional appearance and positive attitude.

Operations

• Under close supervision maintain the daily duties of the mobile pantry assists with mobile pantry opening and closing duties.
• Maintain utilization records of shoppers in the Obershaw DEN and/or mobile pantry in the Athletic department including scanning IDs processing donations performing data entry.
• Maintain food inventory quality control and rotation of food supply in accordance with policies and procedures.
• Keep space and storage area clean and organized including wiping down shelving and refrigerators organizing stocking and quality control.
• Support crowd control during busy times in the service area.
• Track student usage and inventory management for reporting purposes.

Outreach

• Remain current of services and resources available on and off campus such as free food at upcoming events and programs.
• Refer students to additional resources available through Basic & Needs & Student Support and the integrated Holistic Support.
• Engage with students through inperson tabling and outreach events to promote department services programs and resources.
• Provide basic needs resources and services offered to students which may include Basic Needs Grant Request Swipe Out Hunger CalFresh incentive resources and more.

Coaching

• Guide and follow up with new and returning students on basic needs services or resources to successfully complete.
• Refer students to additional resources available through the Basic & Needs & Student Support Center and the integrated Holistic Support.

General.

• Attend staff meetings and all required training every 1st and 3rd Friday of every month.
• Work on special projects as assigned.
• Responsibilities and Expectations.
• Assume responsibility for understanding and learning about all basic needs services and program offered in the department.

Minimum Qualifications: Required Education and Experience

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty staff and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.

• Special Qualification: Admission or registration as a CSU student.

Required Qualifications

• Maintain a 2.0 G.P.A. or greater per semester and cumulative.

• Students must be enrolled in at least halftime units at CSUSB 6 units undergraduate; 3 units graduate)

• International students must have fulltime enrollment at CSUSB. 12 units undergraduate; 6 units graduate)

• Eligible to work in the United States

• Payroll Requirement: Social Security Card

Preferred Qualifications

Knowledge Skills Abilities:

• Ability to provide friendly and pleasant studentoriented services and maintain a professional work conduct
• Ability to effectively communicate clearly and concisely both verbally and in writing
• Ability to adhere to work agreements follow routine verbal and written instructions use time effectively and work productively with general supervision
• Ability to speak and write in a second language is a plus but not required.
• Ability to multitask and prioritize tasks to meet deadlines.
• Intermediate proficiency in Google applications.

Compensation and Benefits:

Student Employment Anticipated Hiring Range: $16.50 per hour.

The compensation offered will consider internal equity and experience among other factors.

Position Information:

Work status: PartTime Temporary Seasonal

The application deadline is: 5/10/2025 at 11:55 pm (PST)

Academic year available hours: Monday through Friday 8:00 am 5:00 pm).

Summer available hours: Monday through Thursday 7:00 am 5:30 pm).

This is an OnCampus Only position. Student Employees are not eligible to telecommute at any time.

As of January 1 2022 the CSU OutofState Employment Policy prohibits the hiring of employees to perform CSUrelated work outside the state of California.

California State University San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1B Visas).

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) may be required for student employment purposes. CSU will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check when required may affect the continued employment of a current CSU employee who was conditionally offered the position.

Drivers License Check

Possession of a valid Drivers License may be required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid drivers license and reflects driving record.

I9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I9 Acceptable Documents at of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission California State University San Bernardino seeks a campus climate that welcomes celebrates and promotes respect for the entire variety of human experience. We welcome people from all backgrounds and we seek to include knowledge and values from many cultures in the curriculum and extracurricular life of the campus community. We will create promote and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit hire train and administer all personnel actions without regard to race ethnicity religion color caste national origin ancestry age sex gender gender identity gender expression sexual orientation socioeconomic status genetic information medical condition disability marital status protected military or veteran status or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination Sexual Harassment and Sexual Violence including Domestic Violence Dating Violence and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a twoyear basis thereafter. (Executive Order 1096 For more information about Diversity & Inclusion at CSUSB please visit Statement:

Reasonable Accommodation

We provide reasonable accommodation to applicants and employees with disabilities. Applicants with questions about access or requiring reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at

Smoking

CSUSB is a smoke and tobaccofree campus. See policy Act

In compliance with state and federal crime awareness and campus security legislation including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act California Education Code section 67380 and the Higher Education Opportunity Act (HEOA) the Cal State San Bernardino Annual Security and Fire Safety Report is available at: