drjobs Product Solutions Lead

Product Solutions Lead

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1 Vacancy
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Job Location drjobs

New York City, NY - USA

Yearly Salary drjobs

$ 133000 - 165000

Vacancy

1 Vacancy

Job Description

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S. Canada and Mexico and weve set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love enable content publishers to build and monetize large audiences and provide advertisers unique capabilities to engage consumers.

From your first day at Roku youll make a valuable and valued contribution. Were a fastgrowing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the Team

Roku Ads Manager is Rokus answer to the growing and diversified demand for CTV advertising. Our selfserve ad platform entered General Availability (GA) in September 2024 and has picked up major Ads Manager team is small gritty and focused on building the best streaming ad platform in the market. We move fast pivot quickly and work hard. We rally around decisions challenge assumptions and push the limits on what advertising can do for growth marketers performance agencies and any other business interested in making the big screen work for their brands objectives.

About the Role

Our Product Solutions Lead will work closely with the sales team to identify customer needs demonstrate how all ad platform solutions work and ensure that the platforms technical capabilities align with client needs. This technically focused inmarket role will combining strong ad tech expertise communication skills and problemsolving abilities to ensure our performancefocused clients get the most out of Roku Ads role will live in both presale and postsale avenues helping to close new business and optimize existing business. Youll lead demos own technical support (pixels events API 3P measurement interactive ads etc. and create performance playbooks for customers. This role will also own technical objection handling competitive analysis all while ensuring market feedback is aggregated and digestible driving our platform forward. You will focus on bridging the gap between intricate technical solutions and the practical needs of clients and inmarket teams. Youll demo our platform provider strategic performanceled campaign recommendations and ensure operational excellence for T1 advertisers.

Success in this position requires exceptional ad tech knowledge communication skills a passion for critical thinking and a hunger to understand both backend operations and frontend of new will be an individual contributor who will work crossfunctionally to ensure the clients are maximizing their performance on our platform ensuring now feature is out of reach.

For New York Only The estimated annual salary for this position is between $133000 $165000 annually. Compensation packages are based on factors unique to each candidate including but not limited to skill set certifications and specific geographical location. This role is eligible for health insurance equity awards life insurance disability benefits parental leave wellness benefits and paid time off.

What youll be doing:

  • Sales Enablement & Training: Provide training and resources that help Sales better understand all aspects of the platform and how it benefits customers serving as the internal bridge between the sales and product teams. Youll ensure that both sides are aligned on customer requirements and the platforms technical capabilities
  • Technical Consultation: Act as a technical advisor for both customers and internal teams offering guidance on integration strategies platform functionalities and optimal use of any/all features. Youll be the expert in the what and why and howto for all things performance
  • Platform Demos: Lead platform demos for T1 clients showcasing the value and capabilities of the Roku Ads Manager tailored to meet specific clients needs
  • PreSale Strategy: Collaborate with sales teams to understand customer needs provide solutions that align with customer goals and prepare technical documentation to answer client questions regarding product features architecture and integrations
  • PostSale Support: Ensure clients are successfully using the product and addressing any technical issues that arose assisting in troubleshooting as required
  • Market Feedback: Ensure customer feedback is collected aggregated and incorporated into product enhancements and future roadmaps
  • Competitive Positioning: Evaluate and understand the CTV selfserve market creating competitive positioning to help teams win in market

Were excited if you have:

  • 5 years of professional work experience within digital media or a similar industry
  • Proven experience in ad sales engineering product solutions or technical client services. Bonus points for a focus on selfserve CTV and/or growth marketer personas
  • Strong understanding of the ad tech ecosystem and its underlying performance technology
  • Passionate about ad performance and eager to introduce complex technical solutions to marketers looking to adopt them for the first time
  • Excellent communication skills with a knack for simplifying complex solutions into digestible and actionable points
  • Highly collaborative and flexible work style with the ability to adapt quickly to evolving business needs
  • The ability to effectively collaborate with internal support and cross functional teams
  • A naturally curious mindset eager to learn and grow in a fast paced dynamic environment
  • A selfstarter whos hungry to attack new challenges that come with launching new industryfirst ad platform features
#LISSC

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical dental and vision) life accident disability commuter and retirement options 401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. Its important to note that not every benefit is available in all locations or for every role. For details specific to your location please consult with your recruiter.

The Roku Culture

Roku is a great place for people who want to work in a fastpaced environment where everyone is focused on the companys success rather than their own. We try to surround ourselves with people who are great at their jobs who are easy to work with and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. Were independent thinkers with big ideas who act boldly move fast and accomplish extraordinary things through collaboration and trust. In short at Roku youll be part of a company thats changing how the world watches TV.

We have a unique culture that we are proud of. We think of ourselves primarily as problemsolvers which itself is a twopart idea. We come up with the solution but the solution isnt real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation one that has served us well since 2002.

To learn more about Roku our global footprint and how weve grown visit providing your information you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms.

Employment Type

Full-Time

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