Assoc Mgr Practice Mgt
Assoc Mgr Practice Mgt
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
At CVS Health were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nations leading health solutions company we reach millions of Americans through our local presence digital channels and more than 300000 purposedriven colleagues caring for people where when and how they choose in a way that is uniquely more connected more convenient and more compassionate. And we do it all with heart each and every day.
Company: Oak Street Health
Title: Assoc Mgr Practice Mgt
Role Description
The purpose of a Practice Manager at Oak Street Health is to lead and manage operations at a single primary care clinic location in accordance with company values and standards.
Practice Managers supervise clinical and nonclinical team members support operational initiatives drive their team towards achieving patient satisfaction and clinical outcomes measured via a variety of metrics and generally ensure the clinic is running smoothly and in a timely manner on a daily basis.
Check out this pamphlet for a sneak peek into the life of an Oak Street Practice Manager!
Core Responsibilities
Staff Management and Development
Hire train supervise coach mentor and manage a multidisciplinary team of 15
Ensure the center is a Great Place to Work and our teams are engaged and thriving; build a culture of engagement and demonstrate the Oaky Values and Service Behaviors at all times
Clinic Operations
Ensure clinic operations are running smoothly and safely on a daily basis including ensuring there is adequate staffing each day arranging coverage for any calloffs or scheduled PTO and ensuring that all Standard Operating Procedures are followed
Ensure that we are providing an Unmatched Patient Experience and provide service recovery as needed
Drive results for patients in Oak Street Healths care model by ensuring that standard meetings huddles and best practices for preventive care are being followed. Support the clinical and service team in achieving a variety of patient experience clinical outcomes and team member experience metrics
Lead the implementation of inclinic operational initiatives including training the team on new initiatives and workflows
Ensure our patient scheduling processes are executed efficiently
Oversee our clinical and community areas including handling any buildingrelated issues in partnership with our Facilities team; serve as the point of contact for our alarm monitoring company who may contact you if the alarm is tripped after hours.
Use Oak Street Healths proprietary software reporting systems and chosen EMR to monitor completion of a variety of tasks and workflows
Leadership and Community Engagement
Partner with the Center Medical Director and Outreach Manager to lead the center as a triad and make collaborative decisions that support the best interests of the patients and team and drive profitability for the center
Other duties as assigned
This role reports to the Regional Director of Operations or Regional Vice President (depending on location) and has an opportunity for advancement.
What were looking for
Were looking for motivated experienced leaders with:
Required:
2 or more years of experience in a supervisory role
Ability to work flexible hours as needed with occasional evenings
Proficient PC skills
US work authorization
Someone who embodies being Oaky
Strongly Preferred:
Bachelors or Masters Degree in a related field
5 or more years of experience in a supervisory role within a clinical setting
Where necessary fluency in Spanish or other languages spoken by people in the communities we serve
Experience successfully driving teams towards achievement of metrics
Preferred
Experience with Google Suite
Other Skills
A passion for mentorship and team development
Ability to drive the culture of your center that is collaborative patientcentric and oriented toward driving results for our current patients and growing our impact with new patients while making it a Great Place to Work for our teams
A problemsolving orientation and eagerness to identify process gaps and implement practical solutions
A flexible and positive attitude including being comfortable with ambiguity
A proactive and adaptable working style able to cover tasks as they arise and regularly make independent decisions regarding competing priorities
Impeccable judgment and maturity
A supportive attitude toward our patient population of older adults
Able to handle confidential information with discretion
What does being Oaky look like
Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being relentlessly determined
Why Oak Street Health
Oak Street Health is on a mission to Rebuild healthcare as it should be providing personalized primary care for older adults on Medicare with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patients communities and focused on the quality of care over volume of services. Were an organization on the move! With over 150 locations and an ambitious growth trajectory Oak Street Health is attracting and cultivating team members who embody Oaky values and passion for our mission.
Oak Street Health Benefits:
Missionfocused career impacting change and measurably improving health outcomes for medicare patients
Paid vacation sick time and investment/retirement 401K match options
Health insurance vision and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.
Learn more at Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$46988.00 $91800.00This pay range represents the base hourly rate or base annual fulltime salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience education geography and other relevant factors. This position is eligible for a CVS Health bonus commission or shortterm incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers patients members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages our great benefits include:
Affordable medical plan options a 401(k) plan (including matching company contributions) and an employee stock purchase plan.
Nocost programs for all colleagues including wellness screenings tobacco cessation and weight management programs confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off flexible work schedules family leave dependent care resources colleague assistance programs tuition assistance retiree medical access and many other benefits depending on eligibility.
For more information visit anticipate the application window for this opening will close on: 09/17/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal state and local laws.
Required Experience:
Manager
Employment Type
Full-Time
