FinOps Analyst - AR
FinOps Analyst - AR
Posted on :
11-04-2025
Employer Active
1 Vacancy
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Job Description
Summary of the role
The successful candidate will be aligned with our Finance Operations Global Accounts Receivable team and will be responsible for accounts receivable customer queries and dispute resolution. You will be responsible for Cash Applications where in you need to have extensive knowledge and ability to perform daytoday operations while maintaining SLAs. Solving queries related to cash applications and coordination with customers is required. You should have an expert (SME) level understanding of O2C process specifically cash application process involving research and application of unapplied cash reconciliation of account processing emails related to remittance advice from customers etc.
As part of our commitment to your development you will also gain exposure in crossfunctional and process improvement projects and your core responsibilities will include following:
Ensure timely closure of payments with high degree of accuracy
Respond to customer queries through call and/or email
Research unapplied payments and work with customer (email/call) to identify the root cause and resolve open issues on account
Provide growth ideas for process standardization and automation through JDI/Kaizen projects
Perform complex reconciliations on customer payments
Job requirements
Excellent written and verbal communication skills with strong customer service focus
Ability to prioritize multitask and work with minimal supervision
Drive for continuous learning and selfdevelopment
Flexibility to change as per the changing requirements of the business
Minimum 2 years experience in O2C domain preferably cash application or collections
Advanced knowledge of Excel including working with pivot & formulas
Flexible to work in night shifts
Key job responsibilities
This is for Unapplied calling team needs all 5 days to be present in office. shift 63am IST
Degree in Finance Accounting or related field
Previous experience of 23 Years in Account Receivables Collections Dispute Management Customer Care or other customer facing role.
Post Graduation or a Masters Degree in Accounting/Finance or a related field.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The successful candidate will be aligned with our Finance Operations Global Accounts Receivable team and will be responsible for accounts receivable customer queries and dispute resolution. You will be responsible for Cash Applications where in you need to have extensive knowledge and ability to perform daytoday operations while maintaining SLAs. Solving queries related to cash applications and coordination with customers is required. You should have an expert (SME) level understanding of O2C process specifically cash application process involving research and application of unapplied cash reconciliation of account processing emails related to remittance advice from customers etc.
As part of our commitment to your development you will also gain exposure in crossfunctional and process improvement projects and your core responsibilities will include following:
Ensure timely closure of payments with high degree of accuracy
Respond to customer queries through call and/or email
Research unapplied payments and work with customer (email/call) to identify the root cause and resolve open issues on account
Provide growth ideas for process standardization and automation through JDI/Kaizen projects
Perform complex reconciliations on customer payments
Job requirements
Excellent written and verbal communication skills with strong customer service focus
Ability to prioritize multitask and work with minimal supervision
Drive for continuous learning and selfdevelopment
Flexibility to change as per the changing requirements of the business
Minimum 2 years experience in O2C domain preferably cash application or collections
Advanced knowledge of Excel including working with pivot & formulas
Flexible to work in night shifts
Key job responsibilities
This is for Unapplied calling team needs all 5 days to be present in office. shift 63am IST
Degree in Finance Accounting or related field
Previous experience of 23 Years in Account Receivables Collections Dispute Management Customer Care or other customer facing role.
Post Graduation or a Masters Degree in Accounting/Finance or a related field.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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