Learning Site Lead AU Operations Learning

At Amazon were working to be the most customercentric company on earth. As a Site Training/Learning Manager (also known as a Learning Area Manager) you will have the opportunity to lead the Training and Learning & Development space at our site in Ravenhall Melbourne.

This is a permanent role which is an active member of the site leadership team reporting to the Regional Learning Manager with visibility and potential to support network initiatives. In this role you will drive and support site performance and have a strong ability to influence without authority.

To be successful in this role you will have a customer centric mindset coupled with strong problemsolving skills and the ability to work in a fastpaced dynamic environment. You will be able to use transferable skills picked up from previous operational knowledge of warehousing/manufacturing or training and execute using a strong handson approach.

Key job responsibilities
Be a trusted partner with the operations teams support functions and Learning departments to ensure a high standard of safety quality productivity and customer experience
Create manage and implement standardised training programs ensuring they are consistently implemented tracked and recorded
Track and communicate Learning progress at a local and network level
Lead a team of Training Coordinators including their development & performance
Oversee Forklift Verification Programme and ensure documentation is compliant and up to date
Analyse data to suggest improvements for training & operations and drive continuous improvement activities
The ability to be comfortable with high volume workload and not be afraid to roll up your sleeves including jumping into some of our warehouse roles on a regular basis

All the while youll keep your eyes on the prize: building up a growing team and cementing Amazons wider Operations as a great place to work. In the process youll show deep understanding of the unique challenges faced by customerfacing highly interactive teams like these and support their interests accordingly.

Key attributes include:

Degree in a related discipline (Business Human Resources etc.
Demonstrated experience in coaching and development of employees
Prior experience working with and delivering training & information to employees
Strong analytical skills and ability to interpret data
Ability to work at pace and with ambiguity
Effective time management skills with the ability to prioritise and work to tight deadlines
Strong communication skills across all levels of the organisation
Experience developing & implementing department goals & strategies based on organisational strategies


Experience leading a team of between 18 hourly team members (including day to day activities and ongoing development)
Resume that shows steady progression and ability to adapt well to fastpaced environments with changing circumstances direction and strategy.
Desire to thrive in a dynamic growing environment.
Previous Kaizen/Continuous Improvement experience.
Cert IV in Training & Assessment would be advantageous
Supporting training within a site with a large amount of forklift activity

Remember this is just a guide if you see something you cant tick off all good we can help you learn here!

We value your passion to discover invent simplify and build. All you need is a passion and desire to be part of one of the fastest growing businesses in Australia.


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Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation disability age or other legally protected attributes.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.