RN Care Coordinator-Chronic Disease
RN Care Coordinator-Chronic Disease
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Job Description
UPH Additional Information
Why UnityPoint Health
Commitment to our Team Were proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.
Culture At UnityPoint Health you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing whats right for the people we serve.
Benefits Our competitive Total Rewards program offers benefits options that align with your needs and priorities no matter what life stage youre in.
- Caring is what we do and it starts with our team members: expect paid time off parental leave 401K matching and an employee recognition program as we support you both personally and professionally.
- You can only give your best when you feel your best and we help you live well with dental and health insurance paid holidays short and longterm disability and more. We even offer pet insurance for your fourlegged family members to give you peace of mind.
- We strive to make things easier and more personal in health care to set us apart from the rest and you can experience that commitment through early access to earned wages with Daily Pay a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.
Diversity Equity and Inclusion Commitment At UnityPoint Health we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.
Development We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
Community Involvement Be an essential part of our core purposeto improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at
Overview
UnityPointSt Lukes Hospital
FullTime
Days
The Nurse Navigator role provides assistance to patients and families as they navigate through their hospital stay helping them understand their chronic diseases. Specially looks at patient resources support assessments referrals education care coordination and general guidance through the continuum of care for this patient population. Navigators promote communication between the patient/patient family and health care providers eliminate barriers to care and ensure timely delivery of services.
As a member of the interdisciplinary team contributes professional nursing knowledge and skills in the provision and management of care to patients and their families. Collaborates with physicians and other health care workers to assess plan implement and evaluate patient care while maintaining a practice environment that reflects the ANA Code for Nurses Philosophy of Nursing at UnityPoint Health within the structure of the Professional Nurse Practice Model and in collaboration with other care givers.
Responsibilities
Clinical Excellence
- Provides education to patients families providers caregivers multidisciplinary colleagues and the community about the role of the Chronic Disease nurse navigator. Follows up for completion of any identified patient surveys.
- Serves as advocate for patients
- Provides support for patients across the patient experience continuum
- Acts as a liaison between the patient family caregivers and healthcare team
- Practices evidencebased processes including use of clinical guidelines and specialty resources
- Educates and assess patients understanding of the disease process and treatment options required for informed decisions
- Assists patients with their treatment goals
- Provides comprehensive documentation of patient encounters education and referrals
- Provides and reinforces education in all phases of care including but not limited to: treatment care plan and symptom management
- Educates and reinforces the issue of adherence to the treatment plan
- Discusses physician visits with patients and families to assess understanding interpret information as needed and answer questions
- Contributes to the knowledge base of the healthcare community through involvement in professional organizations presentations publications and research
- Rounds with patients and specialty physicians surgeons hospitalists etc.
- Delivers high quality care utilizing the nursing process while demonstrating knowledge and clinical skills of the specialty required on assigned unit in accordance with established policies procedures and standards of care.
- Utilizes holistic approach (considering biopsychosocial spiritual educational safety and related criteria) appropriate to the age of the patients and families served in the assigned service area.
- Utilizes critical thinking in making independent judgments and maintains responsibility and accountability for the knowledge of conditions of assigned patients.
- Will complete post discharge follow up phone calls.
Employee Development
- Evaluates and guides team members through coaching and provides immediate feedback and responds to difficult inquiries and problems. Demonstrates the ability to fairly and consistently interpret apply and follow personnel policies/procedures.
- Coordinates staff education/inservices/specialized skilled training programs including competencies.
Performance Improvement
- Collaborates with Director to develop and implement departmental performance improvement activities and assures ongoing staff participation as directed. Implements action plans monitors supplies/distribution and chart audits as directed
- Reviews feedback from customers responds compiles and analyzes support data and implements procedural changes as appropriate.
Qualifications
- Bachelors in nursing
- 2 years hospital nursing experience
- Current license in the state of Iowa or meets criteria established by Iowa Board of Nursing
- Valid drivers license when driving any vehicle for workrelated reasons
- Advanced knowledge of field indepth knowledge of the whys.
- Ability to maintain current professional expertise. Exhibits discretion and sound judgment in all aspects of the job.
- Promotes positive interpersonal relations and serves as a role model within the department and with hospital personnel. Writes reads comprehends and speaks fluent English.
- Multicultural sensitivity.
- Microsoft Office basic computer skills.
- Customer/patient focused.
- Critical thinking skills using independent judgment in making decisions.
- Use of usual and customary equipment used to perform essential functions of the position.
Required Experience:
IC
Employment Type
Full-Time
