drjobs Program Manager Planning Flex EU

Program Manager Planning Flex EU

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1 Vacancy
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Job Location drjobs

London - UK

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

At Amazon were working to be the most Customercentric company on earth. One customer experience that were constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders are delivered where and when they need them as quickly accurately and cost effectively as possible. To meet this goal Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors called delivery partners to make deliveries to our customers.

The AmFlex EU team is looking for an analytical resultsoriented person to own and drive improvements in demand planning space. In this role you will be responsible for interacting with our business partners to understand the demand signals for Flex as a channel and then partner with the business stakeholders and capacity planning team to optimize the plan within constraints. The goal is to influence the demand signal to optimize for cost fill and performance while still retaining the value proposition of Flex as a channel.

This is a highly visible and critical role that requires partnering with a crossdisciplinary team of program managers ops managers marketing managers data scientists engineers product managers finance partners and executives across businesses. The successful candidate will be selfmotivated passionate highly analytical and detailoriented possess superior inter personal and communication skills and be comfortable working independently to drive growth and change in a fastpaced environment. Bias for action and dive deep is an absolute must and candidates must demonstrate a superior track record of delivering results. You must have sound business judgment and the ability to think strategically with a longterm vision about this fastgrowing space while being able to execute on tactical details.

This role requires a high level of writing judgement influence and ownership. You will lead with data to persuade others own and develop strategic partnerships with internal and external customers. This means you must be an excellent communicator and write engaging narratives and present them effectively.



Key job responsibilities
Own Demand planning for Flex channel
Maintain demand variability within acceptable levels to deliver on cost fill performance and DPx goals in partnership with business teams and central operations. Drive process improvements / standardization in partner teams to deliver on this goal.
Represent Flex as a channel in business/ partner reviews. Voice demand variability concerns and drive leadership decisions to mitigate issues.
Bridge demand variability for daily weekly monthly quarterly business reviews.
Drive automation / process improvement / cost initiatives
Interact with seniorlevel audiences (including directors) from both internal and external teams


Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience working cross functionally with tech and nontech teams
Experience defining program requirements and using data and metrics to determine improvements
Experience in program or project management
Experience implementing repeatable processes and driving automation or standardization
Experience defining and executing program requirements

Experience in driving end to end delivery and communicating results to senior leadership
Experience leading process improvements
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.


Required Experience:

Manager

Employment Type

Full-Time

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