Banker Entrenchment Temporary Contract
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The incumbent will be responsible for strengthening client relationships increasing engagement driving product adoption and reducing customer attrition. You will be the champion for client retention and reactivation ensuring our customers remain active loyal and derive increasing value from their relationship with the bank.
Qualifications :
- Relevant tertiary qualification in Marketing Business Finance or a related field is preferred.
- Proven experience in a customer relationship management retention loyalty marketing or direct marketing role preferably within the financial services or banking sector.
- Strong understanding of customer lifecycle management principles and techniques.
- Demonstrated ability to design execute and measure the effectiveness of targeted campaigns.
- Experience in analyzing customer data and segmenting audiences for tailored engagement.
- Excellent communication interpersonal and relationshipbuilding skills.
- Resultsoriented mindset with a strong sense of accountability.
- Collaborative spirit and ability to work effectively across different teams.
- Familiarity with CRM systems and marketing automation tools is advantageous.
Additional Information :
Behavioural Competencies:
- Articulating Information
- Checking Things
- Documenting Facts
- Examining Information
- Following Procedures
- Interacting with People
- Meeting Timescales
- Producing Output
- Taking Action
- Team Working
- Thinking Positively
- Upholding Standards
Technical Competencies:
- Bookkeeping
- Data Management (Administration)
- Reconciling Financial Records
- Records and Archive Management
- Written Communication
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
