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The Opportunity
TheCustomer Success Manager has a strategic and supportive role within the Procurement Customer Success team at Euna Solutions reporting to the Manager of Customer Success.
As a Customer Success Manager you will be responsible for ensuring that our B2B SaaS customers in the public sector are successful in achieving their desired outcomes and realizing the full value of our product. By working closely with customers to understand their business needs you will develop and implement strategies to help them achieve their goals and build strong longlasting relationships with key stakeholders. You will also collaborate with crossfunctional teams to ensure that your profile of customers receive the best possible service and support across all touchpoints in their partnership with Euna Solutions.
Responsibilities
Experience
Location
This position will be hybrid with 3 days/week in our Atlanta GA or Oakville ON office.
WhatItsLike to Work at Euna Solutions
At Euna Solutions we carefully foster a work environment where employees have a safe space for creative and intellectual freedom and the opportunity to work crossfunctionally. We offer a dynamic environment with considerable opportunity for professional growth and advancement.
Here are some of theperksthat Euna employees enjoy:
Competitive wages
Wepaycompetitive wages and salaries and we only expect an honest 40hour week for it.
Wellness days
Whats better than a long weekend An extralong weekend!Euna Employees enjoy 2 extra days off in the summer to extend long weekends! Extra days to decompress and spend time doing the things you love.
Community Engagement Committee
At Euna we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through timegiftsand skills.
Flexible work days
Weunderstandthat what a workday looks like differs by employee and the role requirements. Through our interview processwellwork with you to ensureitsa fitfor you and the specific roleyoureinterested in.
Benefits
Askus for a copy of our health and dental benefits!
Culture committee
Celebrateatevery occasion with the culture team! They make sure that our teams culture is bustling with frequent fun events for holidays and special occasions as well as for miscellaneous fun.
About Euna Solutions
Euna Solutions is a leading provider of purposebuilt cloudbased solutions that power critical administrative functions and financial operations for the public sector. Euna Solutions offers trusted easytouse solutions for procurement payments grant management budgeting permitting and special education administration that are trusted to increase operational efficiency transparency collaboration and compliance. Working with more than 3000 government and public sector organizations across North America Euna Solutions strives to build trust and enable transparency in our communities. Euna Solutions is recognized on Government Technologys GovTech 100 list an annual list of the top 100 companies focused on making a difference in and selling to state and local government agencies across the U.S. To learn more visit.
Please visit our website:https://eunasolutions/careers/and check out our LinkedIn Pages believe in embracing new perspectives andoptimizingimpact. If you have relatable experience and relevant transferrable skills but feel you may be missing a few of the requirements we encourage you to apply! We recognize that people have unique career journeys and ifyoureexcited about this role and know you can bring something great to the team then we want to hear from you. Please know Euna Solutions is committed toprovidinga comfortable and accessible interview process for every candidate. If there are anyaccommodationsour team can make throughout our hiring process (big or small) please let us know.
For any inquiries or requestsregardingaccessibility at Euna Solutions please emailor call our officeat1.877.707.7755. Upon requestappropriate accessibleformats or arrangements will beprovidedas soon aspracticable.
Required Experience:
Manager
Full-Time